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This rating includes all service center reviews, with more weight given to recent reviews.
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1,330 Reviews of Plaza Cadillac - Service Center
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August 08, 2022
My repair did not repair the issue. I just called and after 5 minutes I was dropped. I would like someone to call. Was told that a new lock actuator would fixed the issue on my 2011 I just called and after 5 minutes I was dropped. I would like someone to call. Was told that a new lock actuator would fixed the issue on my 2011 cadillac srx. It is in the same state as was brought in. I am currently up in Minnesota and wo7ld love to resolve this issue. Brian Blair 651-245-7717. bcbisme@comcast.net. More
by bcbisme
Verified CustomerEmployees Worked With
Steve
August 07, 2022
Everyone made an effort to find a solution to my problem. I was surprised that it took 4 1/2 hours at $139 an hour to solve a problem that was replacing an electronic ABS module. Why so long? I was surprised that it took 4 1/2 hours at $139 an hour to solve a problem that was replacing an electronic ABS module. Why so long? More
by JIM.INGALLS
Employees Worked With
Harry
August 04, 2022
Always ready to help when you first enter the building, the people in the service area are smiling and shows that you are welcome. In the sales area welcome you but do not pouches any sales they want to ma the people in the service area are smiling and shows that you are welcome. In the sales area welcome you but do not pouches any sales they want to make you feel comfortable. More
by richcast
August 01, 2022
Steven made the process seamless in implementing my SUV service needs. Thank you Steven!!! It’s always a friendly environment & much appreciated. Great seeing Harry & Rick my sales & service gurus too! ~ service needs. Thank you Steven!!! It’s always a friendly environment & much appreciated. Great seeing Harry & Rick my sales & service gurus too! ~debra More
by debra c
Employees Worked With
July 27, 2022
The service manager Steven was very helpful, going above and beyond to help out on an unfortunate situation. Thanks Steven and beyond to help out on an unfortunate situation. Thanks Steven More
by alford1007
Employees Worked With
July 25, 2022
Excellent customer service…issues are explained clearly and honestly. The work is done to my satisfaction. and honestly. The work is done to my satisfaction. More
by Juan Valentin
Employees Worked With
Don’t remember the service department person who worked with me. He is always very pleasant to work with. He is always very professional and pleasant.
