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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,330 Reviews

1,330 Reviews of Plaza Cadillac - Service Center

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November 18, 2021

I made an appointment,I brought the car in, was told how long the repair would take, the work was done in the amount of time they said it would.I couldn’t be more pleased about the whole process. More

by CJANEBEAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry in service
November 17, 2021

Steve is great. He knowS how to help the customer. Steve should be promoted to manager at the earliest time. More

by MSGTPAYNE
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Service team at the desk were fun yet very professional. They explained all that was done and items that needed to be done and why. We left the car for the service work due to other appointments and we rece More

by TATEANDSANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Always friendly and always clean.Service department is Always friendly and always clean. Service department is ready to help. Jessie is always looking for my next car. And coffee is always available More

by Kathy.ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID STONE
November 16, 2021

Very good service. Nice people! Always ready and eager to help. So of revommend to everyone More

by Hkosmpd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Professional & friendly. Plain good service. Made an appointment, when I arrived, they took my car right away & began figuring out what was wrong. More

by JOHNUSS770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
November 14, 2021

Great accessibility greeted promptly Salesman took care of everything needed would recommend Plaza for all your automotive needs More

by DHARRISCADDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ballard
November 12, 2021

The service department did an excellent job of solving my problem. Thanks very much Harry and Patrick. More

by JIM.INGALLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and Patrick
November 12, 2021

Nice building, friendly service staff which listen to the customer Diagonstics of the problem and order parts to take care of the brakes noise. They promised to check the muffler noise or transmission sounds More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
All the service writers.
November 11, 2021

They sold me a wrecked xt5 as new.Then they said they They sold me a wrecked xt5 as new. Then they said they would make it right they added $20000moer to the loan. They are crooked and I tell everyone t More

by Taylord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Pagano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Plaza Cadillac responded

Thanks for your feedback. I'm sorry to hear something has changed between now and back in March when you were very satisfied with the resolution to your issue. Please feel free to call me if you have questions.

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