Back

Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,332 Reviews

1,332 Reviews of Plaza Cadillac - Service Center

Sort by
December 20, 2020

Everyone associated with service is friendly, courteous and very helpful. I'll continue to use your service - it is a pleasure t work with you. Thank you. More

by Don O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins, Harry Akarcay
December 20, 2020

I have been a customer of Plaza for about 15 years now and have purchased or leased 7 Cadillacs and I have been satisfied with them overall. This 2020 Xt 4 is my 33rd. Cadillac and I would not return to More

by CHARLIED5945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

Terrible attitude in the service deot. Brought 2015 ATS in for A/C troubleshooting. Took 5.5 hours for them to tell me I needed a ne compressor. Gave them my warranty info and he said they had to order the More

by EILEENANDJOHN25
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 24, 2020 -

Plaza Cadillac responded

Sorry for the inconvenience. You aftermarket extended warranty stressed that we need to use a OEM part which was on backorder. We ordered and because of the times we are living in these days the part was taking its own sweet time getting here. We do have one today that was ordered for someone that is not have there car worked on till January that we can use to repair your vehicle but still today we do not have yours. The adviser was trying to call you to complete job if you and reach back out to him. Thank you

December 15, 2020

I found the service was relaxing and they were very organized and trying to get you in and out as soon as possible. And thank you all . More

by rickaa1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, John Bach, Christopher Ballard
December 13, 2020

Steve is top notch! He help us and worked with us to make sure our issues got resolved. Steve has always delivered great customer service. Thank you Plaza Cadillac and Steve! More

by CadillacXTSGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in Service
December 12, 2020

Service is very good. Very knowledgeable and curious. Enjoy doing business with the establishment.(Steven Wiggins) The election is over. Lets pull together & support the country with dignity. More

by PSINEGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
December 11, 2020

I'm very happy with the car and service, next car with be a Cadillac. Have a happy Holidays. Love living in Florida don't have to drive in snow More

by BARRZONE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

This is the Best Dealership, they have a great staff and amazing customer service! Great prices on services as well! Thank you Plaza Cadilliac and Lincoln! More

by amkenn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, John Bach, Christopher Ballard
December 02, 2020

Wonderful staff, salespeople, and service managers. This my sixth car purchased from Rick Jimenez at Plaza. Always good service, friendliness, and thoughtful, would recommend Plaza highly. More

by sueellenibach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wiggins and Harry
November 28, 2020

I always have a great experience with the folks in the Service Department. I’ll be bye to see y’all again in a few months. Thanks! More

by 22ragged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
...
89
...