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1,329 Reviews of Plaza Cadillac - Service Center
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June 25, 2020
Very disappointed. We wore face masks, no one from dealer did. They could not rotate tires as they could not find proper wheel lock tool. dealer did. They could not rotate tires as they could not find proper wheel lock tool. More
by WALINCAMPBELL
Verified CustomerEmployees Worked With
Service Department
June 25, 2020
Awesome service managers! Steve and Harry have always gone out of their way to ensure we are taken care of. I highly recommend Plaza Cadillac for your service work. Best in t Steve and Harry have always gone out of their way to ensure we are taken care of. I highly recommend Plaza Cadillac for your service work. Best in the area! More
by cbaetzman
June 25, 2020
Service writer did not describe the problem correctly. He was not a people friendly person. Very disappointed Expected better from plaza Cadillac. Looking to upgrade to a 2020 but not happy now He was not a people friendly person. Very disappointed Expected better from plaza Cadillac. Looking to upgrade to a 2020 but not happy now More
by debbyattaylorcreek
June 20, 2020
I ordered some accessories for my Cadillac Escalade. They came in early and I got a phone call and they got me in a day early. I don't know who installed my accessories but he did a great job. My che They came in early and I got a phone call and they got me in a day early. I don't know who installed my accessories but he did a great job. My check in and check out is almost always with Harry and Steve. Quick check in and out and always kind. My salesman that I purchased my Escalade from was Rick J. And he always shows up at some point, even if just to say hello. If you are looking to purchase a new Cadillac please see Rick J.. He goes far and beyond just a sale. More
by bandit6191@aol.com
June 17, 2020
Great things are happening at Plaza Cadillac. I had the pleasure of meeting Russ Bennett the new General manager. This guy was busy but always had a smile for customers and even stopped for a chat. The s pleasure of meeting Russ Bennett the new General manager. This guy was busy but always had a smile for customers and even stopped for a chat. The service guys as always great with fast check in and out. A big thanks to the car wash guys. More
by bandit6191@aol.com
June 09, 2020
Thank you Plaza Cadillac and staff for taking such good care of my vehicle and A special thanks to Steve Wiggins.for making this a good experience. care of my vehicle and A special thanks to Steve Wiggins.for making this a good experience. More
by Rgarland369
Employees Worked With
Steve Wiggins
June 07, 2020
I'm glad you asked. The last time my husband took our I'm glad you asked. The last time my husband took our car in for some work, probably in May 2020, the person working on it did something to the driv I'm glad you asked. The last time my husband took our car in for some work, probably in May 2020, the person working on it did something to the driver's seat. Now it groans and grinds when my husband moves it! I want you to fix that at no charge to us. More
by Jjwright2222
Employees Worked With
Service
June 03, 2020
This was my first visit to Plaza Cadillac and everyone was awesome!! So friendly and felt very welcome. While I waited they kept me updated on the progress of my service work being done! Great team! was awesome!! So friendly and felt very welcome. While I waited they kept me updated on the progress of my service work being done! Great team! More
by theresakurtz
Employees Worked With
Not sure of the service advisors name was a very nice man!
June 02, 2020
My issue was relatively complex. Harry understood all the factors and developed a simple plan to address and solve the problem. He was polite, efficient and effective. Much appreciated factors and developed a simple plan to address and solve the problem. He was polite, efficient and effective. Much appreciated More
by Rwaltpearl
Employees Worked With
Harry in Service
June 02, 2020
I have been a customer of Plaza Cadillac ever since I moved to The Villages 7 years ago. My positive experiences have made me feel like my next car will be a Cadillac. moved to The Villages 7 years ago. My positive experiences have made me feel like my next car will be a Cadillac. More
by WaltPierce
Employees Worked With
Harry Acary
