Plaza Kia

1st service they charged over $500! Extremely dishonest horrible terrible unethical place from the Kia dealership’s own service shop. Avoid this place at all cost! They mumbled through the price they are s horrible terrible unethical place from the Kia dealership’s own service shop. Avoid this place at all cost! They mumbled through the price they are supposed to charge us, did not let us see the prices or even go through the itemized invoice they were supposed to charge us until we swiped the card. We thought it was supposed to be $100 something with the oil change filter change and end up being gouged and scammed over $500! We went to the dealership shop because they sent us a complimentary first service free. We went then they told us it expired, and the oil change is $59, that’s fine, then called us one hour later mumbling through a bunch of stuff that we couldn't hear clearly and thought they were just changing a filter for an additional $50, oh no were they tricky. after it's done, the service guy printed out invoices, didn't let us see the total charges and brought us straight to the cashier girl, she mumbled through the charges and swipe our card and boom $500 pop up on my phone. Mind you I bought this car earlier this year in 2021 and this is supposed to be a new car with only 6500 miles on the car. I later came back home and check how many mileage are people supposed to change their car filters on google and there you go it's 12,000 to 15,000 miles and my car only has 6500 miles on the car. I take care of my car and I don't think after the multiple filters changes was necessary but they said it was only $50 so I think alright it's fine then. My jaw was dropped when i asked the girl why is it over $500, she said you've already paid then I realized they didn't even let me see the total before they charge us. I have to admit I was not careful and being the first time car owner and did the first car service so that's why I went to the Kia's own auto shop. My gosh they really don't like their customers and only want to do business one time and gouge you as much money as possible. This is a lesson learned and I will never go near that dealership and all their auto services. Please be warned and don't go broke by going to do your any car service there. Who can tell me that they paid over $500 first car service for a relatively new car with only 6500 miles on the car? Only at Plaza Kia! There're more to this of my experiences at Plaza Kia, but I will also tell you this, when I purchased my car earlier this year I was talked down by one sale guy and then I changed it to another girl, she was all nice at first, but after she sold me the car and made her commission, I asked texted emailed her numerous times to send me the car sticker for my insurance to complete the inspection, she would not do it for almost two weeks until I almost pass the deadline to complete the insurance. I'm traumatized by Plaza Kia and whatever that's going on there forever! Please do yourself a favor never go near there! More

Den of crooks. They had dealer mark up of $13k on a $27k car, disgusting. Instead 32k otd they wanted to charge me 45k. Don't ever go there car, disgusting. Instead 32k otd they wanted to charge me 45k. Don't ever go there More

Had a great Experience at Plaza Kia found the exact car I wanted and Isaiah helped that happen. I highly recommend going here if you want good customer service and a good value car. They will not disappoint wanted and Isaiah helped that happen. I highly recommend going here if you want good customer service and a good value car. They will not disappoint you. More

I took a trip down to plaza Kia with my family to try and upgrade my small Suv to a family sized Suv. I was greeted by Neil and Egzon who showed me around and showed me several options until i found somethin upgrade my small Suv to a family sized Suv. I was greeted by Neil and Egzon who showed me around and showed me several options until i found something that fit my budget and my style. a big thank you to moe and chris who worked with us to make sure we were happy. my family and I love our new Kia Telluride, great place to buy a vehicle great staff to work with. More

Came to plaza Kia because I lost my old vehicle in the flood, I was greeted by 2 salesman Neil and Egzon who took care of me from start to finish. I managed to get into a new lease right around my budget flood, I was greeted by 2 salesman Neil and Egzon who took care of me from start to finish. I managed to get into a new lease right around my budget and was extremely happy with the way how everything turned out. More

This place and their service department is a joke. I booked online for an appointment and they cal me the day of to tell me that these certain services aren’t offered on the weekend? You’re a car dealer booked online for an appointment and they cal me the day of to tell me that these certain services aren’t offered on the weekend? You’re a car dealership, really?!?! The guy had the nerve to LAUGH at me and he was the one in charge. How rude and disgusting. Left such a horrible taste in my mouth. More

Checked on the status of a vehicle was told it was available of course when I got there less than an hour later no one can find the vehicle but they could show me "similar vehicles" Naw I will pass. available of course when I got there less than an hour later no one can find the vehicle but they could show me "similar vehicles" Naw I will pass. Just give me back my time wasted. I will shop in Jersey where they actually have the cars they advertise More

I had a great experience at Plaza Kia. I originally went to another dealership where I waited for 15 minutes without being helped. Luckily I went to Plaza Kia next where Kimberly quickly came over to help. to another dealership where I waited for 15 minutes without being helped. Luckily I went to Plaza Kia next where Kimberly quickly came over to help. She made the process of leasing my telluride very easy. She also was able to bring the cost down into my budget. I'm so happy with the service I received and with my new vehicle. More

Called ahead to book an appointment to test drive the new Telluride. After a 30 minute drive to the showroom, Igor tells us that the person we were on the phone with is business development and they don't kn Telluride. After a 30 minute drive to the showroom, Igor tells us that the person we were on the phone with is business development and they don't know a single thing about the showroom and he has nothing on the floor. What did we drive down for again? On top of that his attitude stinks. Kept talking about the 10+ Tellurides he has sold and how it is sold out. This is not how you talk to prospective customers. Do yourself a favor and avoid going to this dealer. More

I have never ever been so insulted in my life. I was lied to and then could not even get a refund for my 500 dollars. Because I left to review my contract , when I returned I was tested very cold and K lied to and then could not even get a refund for my 500 dollars. Because I left to review my contract , when I returned I was tested very cold and Kimberly after calling me 2 times to see if I was coming in, turns sound and tells me Zachary went to the doctors office. I walk to the back and see him sitting right in the office. I asked for my refund and she comes back with a credit authorization form again scheming and scamming. I was so hurt I literally sat in my car stunned and cried! Why do they treat us this way? ✊🏾 we are not stupid!! Sad facts More