Plaza Kia

I took a trip down to plaza Kia with my family to try and upgrade my small Suv to a family sized Suv. I was greeted by Neil and Egzon who showed me around and showed me several options until i found somethin upgrade my small Suv to a family sized Suv. I was greeted by Neil and Egzon who showed me around and showed me several options until i found something that fit my budget and my style. a big thank you to moe and chris who worked with us to make sure we were happy. my family and I love our new Kia Telluride, great place to buy a vehicle great staff to work with. More

Came to plaza Kia because I lost my old vehicle in the flood, I was greeted by 2 salesman Neil and Egzon who took care of me from start to finish. I managed to get into a new lease right around my budget flood, I was greeted by 2 salesman Neil and Egzon who took care of me from start to finish. I managed to get into a new lease right around my budget and was extremely happy with the way how everything turned out. More

This place and their service department is a joke. I booked online for an appointment and they cal me the day of to tell me that these certain services aren’t offered on the weekend? You’re a car dealer booked online for an appointment and they cal me the day of to tell me that these certain services aren’t offered on the weekend? You’re a car dealership, really?!?! The guy had the nerve to LAUGH at me and he was the one in charge. How rude and disgusting. Left such a horrible taste in my mouth. More

Checked on the status of a vehicle was told it was available of course when I got there less than an hour later no one can find the vehicle but they could show me "similar vehicles" Naw I will pass. available of course when I got there less than an hour later no one can find the vehicle but they could show me "similar vehicles" Naw I will pass. Just give me back my time wasted. I will shop in Jersey where they actually have the cars they advertise More

I had a great experience at Plaza Kia. I originally went to another dealership where I waited for 15 minutes without being helped. Luckily I went to Plaza Kia next where Kimberly quickly came over to help. to another dealership where I waited for 15 minutes without being helped. Luckily I went to Plaza Kia next where Kimberly quickly came over to help. She made the process of leasing my telluride very easy. She also was able to bring the cost down into my budget. I'm so happy with the service I received and with my new vehicle. More

Called ahead to book an appointment to test drive the new Telluride. After a 30 minute drive to the showroom, Igor tells us that the person we were on the phone with is business development and they don't kn Telluride. After a 30 minute drive to the showroom, Igor tells us that the person we were on the phone with is business development and they don't know a single thing about the showroom and he has nothing on the floor. What did we drive down for again? On top of that his attitude stinks. Kept talking about the 10+ Tellurides he has sold and how it is sold out. This is not how you talk to prospective customers. Do yourself a favor and avoid going to this dealer. More

I have never ever been so insulted in my life. I was lied to and then could not even get a refund for my 500 dollars. Because I left to review my contract , when I returned I was tested very cold and K lied to and then could not even get a refund for my 500 dollars. Because I left to review my contract , when I returned I was tested very cold and Kimberly after calling me 2 times to see if I was coming in, turns sound and tells me Zachary went to the doctors office. I walk to the back and see him sitting right in the office. I asked for my refund and she comes back with a credit authorization form again scheming and scamming. I was so hurt I literally sat in my car stunned and cried! Why do they treat us this way? ✊🏾 we are not stupid!! Sad facts More

Daniel the finance guy for Kia scammed me good. my credit was subpar so i brought a co-signer who had tier 1 credit, they put the car in my co-signers name which is fine the left me with APR for my cr credit was subpar so i brought a co-signer who had tier 1 credit, they put the car in my co-signers name which is fine the left me with APR for my credit. What’s the point of having a co-signer then. Then i get lied to by Daniel about i have a “Smart Buy” a hybrid between a lease and finance. Called Kia Financial and they have never heard of this. More

STAY AWAY FROM THIS PLACE! THIS WAS THE WORST SERVICE I HAD IN MY ENTIRE LIFE! First, I had to wait for about 40 minutes even though I had scheduled an appointment. Second, the lady at the reception tr HAD IN MY ENTIRE LIFE! First, I had to wait for about 40 minutes even though I had scheduled an appointment. Second, the lady at the reception tried to cheat and pull as much money as possible from me! They drove in my car. Then, lady at the reception came and told me that I need to pay $525 for maintenance. Also, she told me I would have to pay $149 diagnostics fee unless I agree to fix my car at their place. I told her I want my car out since I don't like it. She refused to get my car out. She claimed it's inside and they can't do that. I insisted to stop the diagnostics and get my car out. It seemed like she agreed. However, they lifted my car without my permission! Then, they checked what's wrong with the car. Mechanic came and told me they waive the diagnostics fee. He made it sound like I don't have to pay diagnostics fee no matter what. Then, he told me it would cost $750 to fix the car. It took me about 20 minutes to make few calls and realize it's super expensive! Moreover, they didn't have the right part. I would need to leave my car for about 5 days at their place! I asked them to drive car out! However, the lady at the reception told me I would have to pay the diagnostics fee which is $149 even though I didn't authorize the diagnostics, and mechanic said they would waive it! They refused to let my car out! The lady tried to cheat me. She told me they performed the diagnostics before I told her to get my car out. However, I was looking at my car all the time. I saw that they did it after I spoke to the lady at the reception. Basically, she was lying to me and tried to cheat me! Then, she told me they could check cameras. I was so happy to check the cameras! I hoped it would end this nightmare! She told me it would take 2 hours! At that moment, I felt so cheated that I was ready to wait the entire day to prove that I'm right! However, she wasn't going to check the cameras since she knew I was right and she was wrong. She only tried to threaten me. I had to continue arguing with her about it! Eventually, after about another hour they released my car. THIS IS THE WORST SERVICE I HAD IN MY ENTIRE LIFE! STAY AWAY FROM THIS PLACE! NEVER EVER I COME AGAIN THERE! More

Had a great experience buying a Kia Sorrento. Zach was excellent in providing me with all the information I requested about my purchase and Danny in Finance helped get me approved. I would recommend this excellent in providing me with all the information I requested about my purchase and Danny in Finance helped get me approved. I would recommend this dealership. More