Porsche Atlanta Perimeter - Service Center

Tony Betancourt is great! Always helpful. He understood the problem I was having right away and knew the cause. He got me right in to fix it. There was no one at the coffee bar. I understand that she wa the problem I was having right away and knew the cause. He got me right in to fix it. There was no one at the coffee bar. I understand that she was on vacation, but I was looking forward to a cup of coffee while I waited. The water that was provided was in flimsy bottles. While environmentally better, they were not as classy as the previous Porsche branded bottles. It is the little things that get noticed. I had some interest in a new car and looked around the showroom while I waited for my service to be complete. I also looked at the used car lot. No one from Sales asked if they could help. In general, my feeling was that the showroom and service waiting area had taken a step down from my previous visits. I did appreciate that some of the staff had "I've been vaccinated" buttons. I wasn't sure if those without the buttons had not been vaccinated or if they were just not wearing their buttons and their masks. More

The relationship with this dealership was inviting, friendly and responsive to my needs. It was nice not to be pushed and pressured into a decision. All aspects of buying a car were done in a profess friendly and responsive to my needs. It was nice not to be pushed and pressured into a decision. All aspects of buying a car were done in a professional matter. Carl Griffith, my sales representative, was very helpful every step of the way. More

Took cared of my issue with my Macan regarding transfer case in a timely manner. Scheduling was simple and quick. Issue was taken care of under warranty so that’s great. case in a timely manner. Scheduling was simple and quick. Issue was taken care of under warranty so that’s great. More

Sergey did a good job of taking care of my needs and seeing that I was on my way as quickly as possible. He checked in often. seeing that I was on my way as quickly as possible. He checked in often. More

Excellent service but, it would have been nice if I was offered a ride to work instead of me taking lift to my work place. Service was schedule to take 2.5 hours. Sergey has always been wonderful. offered a ride to work instead of me taking lift to my work place. Service was schedule to take 2.5 hours. Sergey has always been wonderful. More

Tony always provides exceptional customer service. Very responsive, doesn’t try to push for unneeded items just to raise you service bill. Highly recommended. Great CSR responsive, doesn’t try to push for unneeded items just to raise you service bill. Highly recommended. Great CSR More

The service manager Johnathan and mechanic Aaron have gone way and beyond any of my expectations! Truly amazed and will continue to trust them with both of my Porsches! gone way and beyond any of my expectations! Truly amazed and will continue to trust them with both of my Porsches! More

Craig Buffington is an outstanding service advisor. His knowledge as a mechanic helps immensely in understanding what my Porsche needs and why. Top notch service! knowledge as a mechanic helps immensely in understanding what my Porsche needs and why. Top notch service! More