Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,097 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,097 Reviews of Porsche Atlanta Perimeter - Service Center
Sort by
April 28, 2021
Great job. Quicker than i thought. Not thrilled about the wait time for an appointment, but busy for you is good too. Very proactive in terms of the timing control needing to be changed. the wait time for an appointment, but busy for you is good too. Very proactive in terms of the timing control needing to be changed. More
by jeremy66
Verified Customer
April 28, 2021
Good and efficient! Tony, very prompt and attentive. Ready when I arrived and advised me on process and probable time of completion. Work was completed sufficient in less time and documented by techni Ready when I arrived and advised me on process and probable time of completion. Work was completed sufficient in less time and documented by technician. I really appreciate being able to see and understand the dynamics of my investment. Thanks Team Tony !! More
by BRENDA_AND_CLINT
Employees Worked With
Tony Betancourt
April 28, 2021
Sergei is very helpful. He kept us updated on the progress of our car when it would be ready and when it went to be washed. progress of our car when it would be ready and when it went to be washed. More
by ROCVOC
April 28, 2021
Great customer service as always. Fast and informative. I would definitely recommend Jim Ellis for all of you car needs. Especially the Porsche Cayenne. My favorite. I would definitely recommend Jim Ellis for all of you car needs. Especially the Porsche Cayenne. My favorite. More
by KEISHA.M
April 27, 2021
The service was great! They provided a loaner car while our Cayenne was getting warranty repairs. Thanks for taking care of us quickly and having an easy online process. our Cayenne was getting warranty repairs. Thanks for taking care of us quickly and having an easy online process. More
by Veeral.Shah
Employees Worked With
April 26, 2021
We were considering going elsewhere for tires as it was significantly less expensive and the tires themselves were identical. While we paid a bit more, we felt the Porsche Atlanta Perimeter offered us a significantly less expensive and the tires themselves were identical. While we paid a bit more, we felt the Porsche Atlanta Perimeter offered us a better value overall as we know everything would be done right. More
by susankschrader
Employees Worked With
Tony Betancourt
April 26, 2021
It was a great experience overall. Courteous! Efficient! Paul was very helpful, the cashier was great. Ezequiel was my sales agent. He was awesome. The visit was well worth it. Paul was very helpful, the cashier was great. Ezequiel was my sales agent. He was awesome. The visit was well worth it. More
by adeniked@hotmail.com
April 24, 2021
Major tune up for my 2013 convertible Boxster. I do not Major tune up for my 2013 convertible Boxster. I do not drive my car much. It has 17k miles on it. I had an appointment. I was on time actually 15 Major tune up for my 2013 convertible Boxster. I do not drive my car much. It has 17k miles on it. I had an appointment. I was on time actually 15 min early. I had to wait almost 15 minutes for the service advisor then I had to wait an 1 hour and 15 min for the loaner car. Not good when I had an appointment. My time is valuable.. When I picked my car up a week later. My door console was coming a loose on the passenger side.It was not that way when I brought it in. This has never happen before. I keep it in my garage. This is my second Porsche Boxster purschased from your dealership. I mentioned it to my service advisor. He said he said he thought he thought I knew about it. I said I did not and he did not mention it to me. He mentioned everything else. Later, he told me he could look up the price for the entire console to be replaced. This is not right or good. I want to talk to a manager or the owner of the dealership. My other 2 cars are both Lexuses. The customer service, communication and entire experience there is superior. They are on time. They underpromise and over deliver. Perimeter Porsche Service has a way to go.... Treat the customer like a person not just a transaction especially when we spend so much money with you. My recent Porsche experience is not good as it could have been. I do not even know if they care. I would love for someone to follow up with me. Thanks More
by KIM.GARTRELL
Employees Worked With
Tony Betancourt
April 23, 2021
This is my second vehicle from Porsche and the customer service and the sales department are amazing. Scott Feinglass is great and let's you know exactly how long something is going to take - removing any service and the sales department are amazing. Scott Feinglass is great and let's you know exactly how long something is going to take - removing any uncertainty from the visit. More
by SCOTT@CASSINMEDIA.COM
Employees Worked With
