Porsche Atlanta Perimeter - Service Center

Service and Repair My service advisor was Sergey Marinin and he was professional and provided great service. The car a 2006 911 cabrio was brought in for a service and My service advisor was Sergey Marinin and he was professional and provided great service. The car a 2006 911 cabrio was brought in for a service and replace the window regulator on the passenger side rear window. The window regulator is ordered but may take 2-3 months to be delivered. Sergey provided me with a loaner and kept me informed about the car until I picked it up. He will let me know when the part arrives so we can schedule the repair. Excellent service. More

Service My advisor Max excellent. He is very knowledgeable . Stuff is very nice , professional and welcoming! I like someone always greeting you at the entr My advisor Max excellent. He is very knowledgeable . Stuff is very nice , professional and welcoming! I like someone always greeting you at the entrance and also like they serve a beverage More

Another great experience As usual, Tommy and Isaac ensured my car was attended to as soon as possible. And to make the process, they gave me a ride to and from work while they As usual, Tommy and Isaac ensured my car was attended to as soon as possible. And to make the process, they gave me a ride to and from work while they serviced the car. More

Issac Robles provided exceptional customer service Issac Robles has always provided exceptional customer service over the past two years I have serviced my 3 Porsches with him as the advisor. He provi Issac Robles has always provided exceptional customer service over the past two years I have serviced my 3 Porsches with him as the advisor. He provides very thorough information on the maintenance or repairs needed and offers expert opinion on what needs to be done giving me confidence that my vehicles are in the best hands possible at the dealership. He always follows through with communications and is always very friendly due to his people skills talent. With the appropriate career planning he is destined for promotion in the Jim Ellis network of auto dealerships. He is the best service advisor, on par with Steven Dooley when he was in service department, that I have done business with at Jim Ellis. An exceptional employee who always has time to listen even when he is extremely busy with multiple customers. More

Repair Initially when my husband called about my car overheating and not maintaining cooler fluid they told him they couldn’t get my car in for 5 days, but i Initially when my husband called about my car overheating and not maintaining cooler fluid they told him they couldn’t get my car in for 5 days, but if he could get it towed they would work it in. Then when he called back to let them know it was being towed a serviceman by the name Tony told him he should have called the 800 number and they would have towed it and it would be Monday or Tuesday before they would look at it. He sent a message to save the number so we wouldn’t have problems next time. I told him I had that number and Isaac was my service person and my husband tried to call it first but wasn’t working. He replied he would turn my car over to Isaac on Monday. Isaac took great care of us and got my car fixed and back to me by Wednesday and it was all under warranty. We were just confused about how the first person my husband spoke to in the service department was so unhelpful and rude. We have always received excellent care from everyone since I purchased my car till that time. I was thinking my next car will not be another porsche, but Isaac’s care and prompt responses has changed my mind. He is excellent at what he does and puts the customers first. Can’t say that about the first person or Tony! More

Great Experience My experience with Porsche Atlanta Perimeter was great, it was very hands off and they handled everything for me, while still keeping me in the know o My experience with Porsche Atlanta Perimeter was great, it was very hands off and they handled everything for me, while still keeping me in the know on how my service was coming along. More

Max is a fantastic service advisor! Service was done within the timeframe provided, loaner was a brand new Cayman and service advisor Max was very courteous, knowledgable and trustworthy Service was done within the timeframe provided, loaner was a brand new Cayman and service advisor Max was very courteous, knowledgable and trustworthy. I felt like the necessary items were taken care of and appreciated a lot that there was no push for finding other stuff to sell me on. Service is not sales in my opinion and that is how my advisor thinks about it too apparently (he could have sold me two new front tires but told me there was more mileage to be gotten from it). I will definitely be back! More

Amazing service Service advisor Sergey Marinin was very helpful. He provided an update of the car status on daily basis. I very much like dealing with him again. The Service advisor Sergey Marinin was very helpful. He provided an update of the car status on daily basis. I very much like dealing with him again. The facility is a top notch. More

Great experience!! Very Helpful service. Sergey was very helpful and explained the repairs needed for my vehicle. He gave me a loaner car and I was on my way quickly. I would recommend his Sergey was very helpful and explained the repairs needed for my vehicle. He gave me a loaner car and I was on my way quickly. I would recommend his services to anyone. More

Maintenance Service Had a great experience with Tony Betancourt. He made sure to communicate every step of the process. Had a delay in getting the car service complete du Had a great experience with Tony Betancourt. He made sure to communicate every step of the process. Had a delay in getting the car service complete due to needing to get a few extra things done but Tony communicated every step of the process with constant updates on when the car would be ready. Overall everything was seamless and smooth. Great Experience. More