Porsche Atlanta Perimeter - Service Center

Quick and Efficient in Resolving Concerns The true test of any good establishment is how they remedy issues and manage customers who are dissatisfied. After sharing my concerns with an experi The true test of any good establishment is how they remedy issues and manage customers who are dissatisfied. After sharing my concerns with an experience at the dealership Jim Ellis (specifically Eric Mihelich) quickly investigated and resolved my issue. It is said that customers that have issues resolved in an efficient manner are even more loyal than those that never even encounter an issue. I look for that to be the case here. More

Ryan and Steve are great. I use Ryan for all my service needs. Anyone who can talk me through a dead battery to unlatch the truck of GT3 is is worth his weight in Gold and stay with you even though all ot needs. Anyone who can talk me through a dead battery to unlatch the truck of GT3 is is worth his weight in Gold and stay with you even though all other employess have left for the evening is exceptional. Kevin K. Meadows More

DJ was great in helping me with 2 recent service requests. Both times he was very helpful and had a great attitude. Everything went very smoothly and I was very happy. - Steven Lee requests. Both times he was very helpful and had a great attitude. Everything went very smoothly and I was very happy. - Steven Lee More

"Ryan, and the rest of the team, made me feel like I had an advocate inside the team. Everyone was always polite, helpful, and courteous. I had some wheels painted that upon their return to the dealers had an advocate inside the team. Everyone was always polite, helpful, and courteous. I had some wheels painted that upon their return to the dealership did not meet the team’s standards. Ryan was communicative and quick to find another solution. In the end, the team completely exceeded my expectations. Building a quality service organization requires hiring the right people and having a passionate, customer-centric cultural. Jim Ellis Porsche is that type of organization. -- Tyler Winkler" More

All of the service advisors are great! I am happy with whomever handles my questions---always willing to explain the service, answer my questions, address my concerns,etc. Always courteous and willing to whomever handles my questions---always willing to explain the service, answer my questions, address my concerns,etc. Always courteous and willing to assist me, even those times when I can see that the Department is busy. I trust the Service Department at Jim Ellis Porsche to do what is appropriate to keep my Porsche in top running order. More

Outstanding service that is complete and done right the first time. I’ve been taking my 996 to Jim Ellis for service since day one and usually ask for Johnathon. This guy is incrediable and the best tech first time. I’ve been taking my 996 to Jim Ellis for service since day one and usually ask for Johnathon. This guy is incrediable and the best tech that you will find on the planet. Are there less expensive service centers available? Sure, but my experience has been that these guys know what they are doing, they correctly fix the problem the first time and thoroughly inspect the car at each service level. Here’s an example of going above and beyond. I had recently put a new set of tires on the car which I purchased at a specialty tire center known for high performance cars. On my way home my flat tire warning came on. This was late Saturday afternoon and the tire center was now closed. I pulled into Jim Ellis, Johnathon pulled my car in, located the problem tire, dismounted it, cleaned the inner rim (the cause of the problem), reinstalled the tire and charged me NOTHING! More

"My warranty is about to run out and I appreciate the extra attention to my Cayman S to make sure everything was OK. -- Bill Gray" the extra attention to my Cayman S to make sure everything was OK. -- Bill Gray" More