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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,088 Reviews
Call Service Center (404) 491-7172

2,088 Reviews of Porsche Atlanta Perimeter - Service Center

Sort by
December 02, 2022

Sergey is always very professional and accommodating. Gets my car in at my convenience and works hard to ensure everything done right the first time and on time. Would not go anywhere else More

by MIKESCHMITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Porsche Atlanta Perimeter responded

It's great to know Sergey has helped you to feel comfortable with your car being in our hands at PAP! We hope the service provided has provided you with plenty of hassle free happy driving! Look forward to seeing you around the showroom again!

December 01, 2022

Excellent service. Appreciate the loaner too. Frankly, the loaner resulted in y son and daughter in law buying a Cayman. More

by cshultz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to let us know about your service experience! Sounds like the loaner was the best sales pitch we never knew we had! Hope you are out enjoying plenty of happy driving and your son and his wife are enjoying the perks of Porsche as well!

November 30, 2022

Very expensive compared to Audi. A bit disorganized. Lack of communication between person taking booking and service tech - so spare part not available which means repeat visit. Tedi More

by ANDREW@POMPIERPARTNERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Feinglass
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Porsche Atlanta Perimeter responded

Sorry to hear about this experience. We will take these comments and address them with the staff and hope to grow from the situation! There's not many things we have direct control over but our ability to effectively communicate should always be at the forefront! Hope the repeat visits weren't too much of a hassle and that the fully serviced car will provide you with plenty of happy driving!

November 29, 2022

Started off ruff trying to get car in for service but after change to new service adviser things went a lot better More

by MOORE3011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Porsche Atlanta Perimeter responded

Sorry to hear about the original roughness but glad to know that we were able to eventually get things rolling smoothly again! Thank you for taking the time to let us know about your experience with Scott! We hope the service will provide you with plenty of happy driving!

November 28, 2022

Good service, delivered before due date, seems to be working fine. Team was nice, Scott and Steven were helpful More

by WILLIAMHSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Street, and Steven Hennessy. Both exceptional, Brian Westbrook
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Dec 01, 2022 -

Porsche Atlanta Perimeter responded

Awesome to hear about your experience with our service department! Delivering before promised and got you back out smooth sailing! Thanks for sharing about the time spent with Scott and Steven - they'll be glad to know they helped you out! Hope you're enjoying plenty of safe and stylish travels!

November 27, 2022

First class easy in easy out . Everything and Everyone is Visible and easy to Findv. More

by ALANDZAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Dec 01, 2022 -

Porsche Atlanta Perimeter responded

Awesome to hear you enjoyed your quick and easy service visit with us at PAP! We are sure Lis will be happy to know she could help you out and get you back out rolling on the road! Until next time - happy driving!

November 26, 2022

I was surprised with the high cost of an oil change. I don’t remember it being so expensive at this location in the past. More

by r.eldridgedesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Porsche Atlanta Perimeter responded

We are happy we could help you out in this time of need! Sorry to hear about the price being different than expected. Hope the service was still able to get you back out rolling on the road! Here's to some happy driving!

November 23, 2022

Everyone is great at this dealership and service team does a great job. Thanks for a job well done. More

by budone5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lis Miranda
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Dec 01, 2022 -

Porsche Atlanta Perimeter responded

We are happy you enjoyed your experience while servicing your vehicle. Thank you for the nice remarks. Our service team will appreciate them. Hope to see you again soon but not before you enjoy plenty of happy driving!

November 23, 2022

Porsche Perimeter offers Great customer service and the staff and service advisors are very knowledgeable! More

by KennyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Porsche Atlanta Perimeter responded

We thank you for taking the time to let us know about your experience with the staff! To know that our team was able to leave such a great impression reminds us of what's truly important! Thank you for trusting us with the service of your vehicle - we look forward to helping you out down the road but until then we hope you enjoy plenty of happy driving!

November 23, 2022

No availability to drop off vehicles after hours in a secure and safe location. Porsche road service is not aware of this and had me tow vehicle to this location. Ultimately I had to pay towing cost to b More

by qmega05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot his name
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Dec 01, 2022 -

Porsche Atlanta Perimeter responded

That truly does sound like a tough situation. We are sorry that you had to go through this experience. Sounds like multiple bad things compounding into and even worse outcome. We have made note of this and are looking into a way situations like this could be handled in the future. If you are willing, please reach out to us at (770) 234-2100 to discuss this further. Have a good day and we hope you're back to enjoying some happy driving!

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