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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
717 Reviews
Call Service Center (708) 364-2400

717 Reviews of Joe Rizza Porsche - Service Center

Sort by
December 04, 2023

Friendly and professional staff along with great communication and service!! I highly recommend this location. More

by valenciaahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

Helpful
November 28, 2023

8:17 am car pulled into services and 10:30 am car ready and parked outside. Washer hand key to front service desk. I waited until 11:00 am to ask service advisor is my car ready ? He replied I do not have More

by THOR_YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Busuego
Report | Print
Dec 01, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
November 28, 2023

Top-Rated Service! Great experience across the board! Tony and team were very responsive and the work was top notch as well as timely! I highly recommend this dealershi More

by kjc101416
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 29, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Tony here at Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

Nov 30, 2023 -

kjc101416 responded

Top-Rated Service! Great experience across the board! Tony and team were very responsive, and the work was top notch as well as timely! I highly recommend this dealership!

Helpful
November 27, 2023

My salesman was over the top with customer service and made me feel very confident in my purchase More

by CB1334
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
Report | Print
Nov 27, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Tim had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 09, 2023

Outstanding customer service, great information, pleasant attitude. I felt a great peace at the dealership, respect and they made me feel like family. More

by REYNOLDS-WAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Wayne, Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

Helpful
November 09, 2023

The staff was excellent, the service excellence. The only downside was that my auto was in the shop for over a week and there was no loaner available. More

by WTB1SG
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
Report | Print
Nov 09, 2023 -

WTB1SG responded

The staff was excellent, the service excellence. The only downside was that my auto was in the shop for over a week and there was no loaner available.

Nov 10, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Tim had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
October 24, 2023

Extremely cordial workers that do a great job communicating and educating their customers. Oh wow More

by RJAUSTIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Oct 24, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership!

Helpful
October 19, 2023

We love this dealership. We live closer to Downtown Porsche but we drive the extra distance for service because they are more knowledgeable, professional and their labor rat More

by davidthompson.chicago@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Caruso, John Kitzmiller
Report | Print
Oct 20, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us, David. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 30, 2023

Prompt and pleasant. It was as enjoyable as a dealer visit can be.kudos to them. More

by lpaarlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Oct 02, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as a valued customer for many years to come!

Helpful
September 28, 2023

Excellence experience. Dealership is great. Great people. I will be back for service and purchases. More

by TRIP.HUMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

Helpful
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