Port Orchard Ford

Purchased F-150 12/17 with 6 miles. Now has 94000. The maintenance crew are the only mechanics to work on it Now has 94000. The maintenance crew are the only mechanics to work on it More

Very friendly MOBILE team arrived when scheduled, asked pertinent questions, explained what to expect, performed services requested (oil/filter change, tire pressures, safety check on a RV), completed thei pertinent questions, explained what to expect, performed services requested (oil/filter change, tire pressures, safety check on a RV), completed their work in a timely manner, answered my questions, cleaned up the work area, and left. I am VERY pleased with this team and how much their mobile service saved me time, effort, money. THANK YOU. More

Both the service department and parts department have been very helpful. I especially appreciate how Ariane in the service department pays attention to details and always gets an answer to my questions. been very helpful. I especially appreciate how Ariane in the service department pays attention to details and always gets an answer to my questions. More

They very helpful and polite. Very on point my service needs. They were very considerate with my time. Very on point my service needs. They were very considerate with my time. More

I am extremely disappointed with the customer service and lack of communication. I had to call myself just to find out what was happening with my sister's vehicle—even though I'm her brother and live halfway lack of communication. I had to call myself just to find out what was happening with my sister's vehicle—even though I'm her brother and live halfway across the country. It's unacceptable that a mother of three was left without a vehicle for 22 days because of poor communication between departments. Customers deserve timely updates, honest communication, and follow-through. Ariana, please stop making promises that can't be kept and focus on providing the level of service your customers expect and deserve. There is significant room for improvement. More

Great service. Used mobile service for the first time. Will do this again in the future. Used mobile service for the first time. Will do this again in the future. More

Port Orchard Ford has been providing excellent service to me for almost two decades now. My most recent experience exemplifies why I take all of my cars to them for routine maintenance. They go above and bey me for almost two decades now. My most recent experience exemplifies why I take all of my cars to them for routine maintenance. They go above and beyond in every aspect of service. More

Excellent customer service skills I recommend titus over west hills every time the mechanics are excellent west hills every time the mechanics are excellent More

Great experience! Gerardo Navarro was exceptional!! Knowledgeable, helpful and very friendly. Went above and beyond!! Gerardo Navarro was exceptional!! Knowledgeable, helpful and very friendly. Went above and beyond!! More

Went to sell my vehicle and they were fair, personable, & efficient. He was through with my paperwork and I would come back again. Cooper was awesome! efficient. He was through with my paperwork and I would come back again. Cooper was awesome! More