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Precision Acura of Princeton
Lawrenceville, NJ
1,641 Reviews
"Exceeding Our Clients' Expectations For Life!"
Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020.
Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance.
"I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand."
Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,641 reviews
June 03, 2015
great dealership We have been with this dealership since we moved to the area in 1998. The serviced the Integra we brought with us from Upstate NY, and we bought our t We have been with this dealership since we moved to the area in 1998. The serviced the Integra we brought with us from Upstate NY, and we bought our third Acura from them yesterday. All of our service and sales experiences have been five star. They are the many reasons that we continue to patronize the dealership, which far and away exceeds the treatment we have received elsewhere. I particularly single out Doub Seubert, who reached out to me by email and got me thinking about replacing my 2010 TSX, Ahmed Heba who led me and my wife through the numbers and gave us a deal we were happy with and who then bent over backwards to send us home with our new ILX, and Hiren Joshi who handled all of the closing details go smoothly and pleasantly. I am very much looking forward to driving the new car and to continuing our association with Precision Acura for years to come. More
by scattone
Employees Worked With
Helpful June 02, 2015
Great Experience Had a great experience. Gus was very cordial and knew all about the vehicle I was purchasing. He took the time to make it a hassle free experience. Had a great experience. Gus was very cordial and knew all about the vehicle I was purchasing. He took the time to make it a hassle free experience. Hiren Joshi was also helpful in getting me out the door painlessly and as quickly as possible. I highly recommend Gus and Precision Acura for superior customer service. More
by Joe PILX
Employees Worked With
Hiren Joshi , Gus Combas
June 01, 2015
Excellent Gus was great! Knew everything about my Acura 2016 ilx and was very informative. Based on my experience I would recommend going to precision Acura to Gus was great! Knew everything about my Acura 2016 ilx and was very informative. Based on my experience I would recommend going to precision Acura to buy your next car! More
by Nikkif6
Employees Worked With
Carolynn Smoljan, Gus Combas, Charles Creighton
May 26, 2015
Top of the Line service Precision Aura provided me the top of the line service. Gus Combas is very helpful and very knowledgeable about the MDX I bought, He really explained Precision Aura provided me the top of the line service. Gus Combas is very helpful and very knowledgeable about the MDX I bought, He really explained all the details clearly. and open upfront. I strongly recommend Precision Acura. More
by kishoreacura
Employees Worked With
Gus Combas
May 23, 2015
The BEST Acura Dealership!!! This is the second time I've purchased a car from Precision Acura and I can't say enough about what an excellent experience it was! This dealership t This is the second time I've purchased a car from Precision Acura and I can't say enough about what an excellent experience it was! This dealership takes customer service very seriously - it's what they're known for and they have always exceeded my expectations. This time, I bought a 2015 TLX. My salesperson was Gus Combas. Gus made the entire negotiation process hassle-free. I never felt pressured or rushed, and I feel like I got the car at a very fair and reasonable price. For financing, Hiren Joshi worked with me to get the lowest rate, and again, he didn't pressure me at any time. The entire team was pleasant and professional from start to finish. I think the highest compliment I can give Precision Acura is that they truly treat you as part of the family. They have set the bar very high, and have made me a customer for life! Thanks Precision! More
by sandieNJ
Employees Worked With
Rose Brace - Back Office, Hiren Joshi - Finance, Brian Giampietro - Service, Gus Combas
May 18, 2015
Professional dealer and salesperson Precision Acura is easily the most professional dealership I have ever dealt with. Gus is friendly and takes time to explain all of the new technolog Precision Acura is easily the most professional dealership I have ever dealt with. Gus is friendly and takes time to explain all of the new technology without being condescending. Highly recommended. More
by ecline@
Employees Worked With
Eric Sebar, Gus Combas
May 16, 2015
It was excellent on responses and fast service Every part of my experience from the Internet service on notifying me of the update release on my 2016 car to the leasing experience was fast efficien Every part of my experience from the Internet service on notifying me of the update release on my 2016 car to the leasing experience was fast efficient and smooth When Gus brought my car to the house to drop off the new vehicle to my wife who has a broken leg was unbelievable - he was thoughtful and courtesy In addition I have been using the dealers service department for my past 2 Acura cars which is also fast , courtesy and efficient More
by laurie1978
Employees Worked With
Carolynn Smoljan, Gus Combas
May 13, 2015
Great dealership and great salesperson We had a very good experience getting our new car from Princeton Acura. Christian and Mitchell have been very helpful and very professional with us. W We had a very good experience getting our new car from Princeton Acura. Christian and Mitchell have been very helpful and very professional with us. We really like our new TLX. Thank you to both of you. More
by Mike
Employees Worked With
Mitchell Brenner, Christian Sciaulino
May 12, 2015
Satisfied This is my fourth lease with Precision Acura and Gus made the transition very smooth and easy for me to change vehicles. I am very satisfied with the This is my fourth lease with Precision Acura and Gus made the transition very smooth and easy for me to change vehicles. I am very satisfied with the way I was treated. More
by Lease 4
Employees Worked With
Gus Combas
May 09, 2015
Horrible service experience Bought a used Honda Ridgeline at this dealer. The buying experience was decent. Service in the other hand was subpar. I took my 14 MDX with 14k mil Bought a used Honda Ridgeline at this dealer. The buying experience was decent. Service in the other hand was subpar. I took my 14 MDX with 14k miles to this dealer for an oil change during the weekend. Received the car back, it was dirty and was not vacuumed. Brought it up to service writer and they corrected the problem. Came back the 2nd time ripples and dings in the a pillar, the service writer said I had to come back because the manager was supposed to be the one making the decision cosmetic warranty repair. Came back the 3rd time for an oil change and existing a pillar issue (both sides). They said they don't have available spot for the day. As for the a pillar issue, the service writer stated that I have to bring it back to the dealer that I bought the vehicle from or come back during the week and he can have service manager look at it. I told him this is the second time I came back for the same issue. He stated he, cannot do anything for me. I have owned many vehicles (ex. Infiniti, Lexus, Cadillac, BMW and Chevy)and this is by far the worst customer service I've had experience. It doesn't take rocket science to determine a warranty repair and manufacture defect. Warranty repairs can be performed by any licensed Acura dealer not just the dealer I bought it from. This dealer just lost a customer. More
by Fbone27
