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Precision Acura of Princeton

Lawrenceville, NJ

4.9
1,643 Reviews
"Exceeding Our Clients' Expectations For Life!" Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020. Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance. "I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand." Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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3001 US Highway 1

Lawrenceville, NJ

08648

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Showing 1,643 reviews

May 12, 2015

Satisfied This is my fourth lease with Precision Acura and Gus made the transition very smooth and easy for me to change vehicles. I am very satisfied with the More

by Lease 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Combas
May 09, 2015

Horrible service experience Bought a used Honda Ridgeline at this dealer. The buying experience was decent. Service in the other hand was subpar. I took my 14 MDX with 14k mil More

by Fbone27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 20, 2015 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Director for Precision Acura. We are sincerely sorry for the impression you were left with during your last visit to our Service Department. While ripples and dings in a pillar may be a manufacturer defect it is also something our Service Advisers do not have the authority to approve or disapprove. It is actually only the manufacturer who can approve this. Being that our Service Director, Allan Sebar is highly regarded by Acura if he feels the ripples and dings are a manufacturer defect Acura will usually accept his recommendation. It is unfortunate you happen to come in on a Saturday while he was off. He also was going to be at an Acura Zone Conference through Thursday of that week and your Service Adviser did make you aware of this. I know upon Allan's return he reached out to you a couple of times as did our General Sales Manager, Charles Creighton. They have not heard back from you. They are more than willing to assist in working with Acura to determine what the issue with your Pillar is and whether it is a defect or not. Please reply to Allan at 609-895-0600 and he will work towards a successful resolution with you and Acura.

May 08, 2015

Satisfied customer! My salesperson was friendly and helpful in making the leasing of my TSX a pleasant experience. I feel that I received a fair price(leased) and was tr More

by acura44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2015

Satisfied Customer 49 My salesperson was friendly and pleasant. He gave me a fair lease price and answered all my questions and made himself available after we took the car More

by acura44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2015

Great Service and knowledgable staff It isn't often that you find a dealership that goes the extra mile. At Precision of Princeton I felt that the sales and service staff genuinely had m More

by Paul219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Sebar
May 04, 2015

Leased MDX 2016 It was a good experience working with everyone at Precision Acura. I got a good lease deal and the whole process was smooth. Thanks a lot Precision Ac More

by test12345
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carolynn Smoljan, Gus Combas
May 04, 2015

Purchased a 2015 RDX - Treated very well This is the second car we purchased from Precision Acura. An excellent dealership - they treat you fairly and honestly. This is a professional ope More

by johnandmardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sebar, Gus Combas
April 30, 2015

First car I came in with my parents to buy my first car and Gus was super helpful and friendly. The first day I came in with an idea of what car I wanted and Gu More

by Lam96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Combas
April 29, 2015

Certified Pre Owned Purchase Precision Acura handles their business the way it should be. No blurred lines, no gimmicks. I was actually able to apply for my credit certification, More

by shamrock17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Sciaulino
April 28, 2015

Staff at Precision Acura were very helpful. My experience with Precision Acura was more than I expected. I was greeted by Kevin Velasquez who was very friendly, courteous and polite. He took me More

by Maximillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Hilgetag, Kevin Velasquez, Herin Joshi
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