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Precision Acura of Princeton

Lawrenceville, NJ

4.9
1,640 Reviews
"Exceeding Our Clients' Expectations For Life!" Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020. Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance. "I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand." Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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3001 US Highway 1

Lawrenceville, NJ

08648

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Showing 1,640 reviews

May 04, 2017

Ahmed Heba My 3rd car with Ahmed! Would never go to anyone else! If he leaves I'll go to wherever he goes! He's awesome and takes care of his customers always!! More

by Darlene814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017

AMAZING SERVICE !! HIGHLY RECOMMEND Ahmed was an excellent dealer! He is very knowledgeable and you can tell that he genuinely cares about his customers. Buying a first car can be very n More

by oscoesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017

Wonderful Service! I've been a long time customer at this dealership. I've always gotten great service and this last trip in was no exception. Alex was warm and low key More

by T&S Cottone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex "Ask for Alex" Denis
April 27, 2017

Great pricing and beautiful cars I emailed this dealership for a quote on a lease on Monday morning. Within 30 minutes I received a competitive quote for the specific car I wanted. More

by Anne4096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2017 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the new e-Commerce director at Precision Acura. Thank you so much for your kind words. We truly appreciate it. I have shared your concerns about your wait time with our Business Manager and he is working on a way to speed the process up. Enjoy your new car!

April 26, 2017

Awesome service I've been to a lot of dealers in my time and this is one of the best dealers I've ever been too. The salesmen were polite and very helpful. They sold More

by Mrpzzlz
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex "Ask for Alex" Denis
April 23, 2017

Terrible and poor service I took my car to Acura for maintenance. I had to take it back 3 times because my car was not properly serviced. During the 3rd visit I had to have my More

by Cnmitchell04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Giampietro
May 04, 2017 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. While we sincerely understand your situation, we have gone above and beyond to try to accommodate you. Your vehicle is a 2003 Acura TL with 157000 miles on it which we have repeatedly recommended that you have the timing belt replaced. This is service that you repeatedly turned down. Unfortunately, your timing belt did in fact break and it caused your engine to cease. We offered all kinds of options to try to get your vehicle repaired at the lowest cost possible. We have replaced the timing belt after you authorized it and since then your vehicle has been on our premises unpaid for, since February. You have stopped responding to us and we still have your car which needs to be paid for and picked up. Again, we would love to assist you to the best of our ability but that still would require you paying for the work that was already done as per your authorization.

April 22, 2017

I survived having to purchase a new car. I was welcomed by DJ, who made the entire process easy and smooth. He was very knowledgeable about what he was doing. I More

by connorluke02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Angelozzi
April 14, 2017

treated with respect at Precision Acura I went to see a pre owned Acura RDX a year Precision Acura and wanted to think about it before deciding to purchase. We worked with Ahmed Heba who was More

by RDXgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Heba
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2017

Best Car Buying Experience Possible I couldn't have asked for a better car buying experience. DJ was awesome. He was friendly, informative, and not pushy. He spent two days with me going More

by mhenn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Creighton, Herin Joshi, DJ Angelozzi
April 04, 2017

Alex was outstanding. Alex Denis was outstanding. We get turned off by pushy high-pressure sales tactics. The fact that Alex was comfortable with us leaving to grab lunch More

by Mr & Mrs G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex "Ask for Alex" Denis
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