Precision Honda
Downey, CA
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
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Muy buen servicio al cliente y buenas ofertas en el inventario de todos los carros y los servicios que te ofrece inventario de todos los carros y los servicios que te ofrece More
Greatly disappointed with this visit. My car’s estimated time to be ready was 9:30am. Then at 10:30am, an hour later I casually run into the service advisor who tells me “let’s check in o My car’s estimated time to be ready was 9:30am. Then at 10:30am, an hour later I casually run into the service advisor who tells me “let’s check in on your car” . I walk with him to service desk area and I’m told my car will be ready in another 30 to 45 mins. A bit disappointed that I wasn’t told my car will take longer sooner. Then a few minutes later service advisor tells me a software update is needed for my car and it will take all day. I arrived for my 7am appointment around 6:46am. Why wasn’t this said to me sooner when they started the software update started? Why didn’t ANYONE tell me my car would take longer? So I tell the service advisor I cannot wait I didn’t plan for this. So he tells me he will go check to see what he can do. He comes back and says they are able to pause the software update and will need to bring my car back. Service advisor tells me the software update is related to a recall on my vehicle but it will not affect the function of the car so in other words I can still drive it as it’s related to some kind of emissions function that was just confusing than anything else! So I go get my car. I’m waiting for my car to be washed. 20 mins go by until my car is brought to me and to my greatest disappointment on top of everything else my car is all wet and I’m actually helping the service guy dry my car. That is a major problem. You are ruining the cars when you wash them by leaving water spots and having the car dried when it comes out IN FRONT of customers! Then when I open my driver side door to get in. The seat belt is connected and my seat is all changed to were I had to call the service advisor to ask him why is the seat belt connected! At this point I was xxxxxx and I didn’t want to hear excuses! The service advisor was trying to be accommodating but regardless the staff needs to be properly trained for situations like this and you guys need to do BETTER!!!! Now I don’t know if I want to go back because I’m being told the software update will take ALL DAY!!!! As a customer I like to my car for service to where I bought it from. But now I’m want to take it somewhere else where I have explain to them what is going on with my car. You guys call yourself Precision Honda you need to do better when tracking a customers car during a time while a customer is waiting. More
They are always very helpful and very professional I was satisfied with the service Thank you satisfied with the service Thank you More
Excellent customer service I went in for a oil transmission I just had to wait for an hour and a half and then we’re done transmission I just had to wait for an hour and a half and then we’re done More
Buen servicio y el personal muy atentos Buen service en el departamento de sevico y en el de partes,son muy atentos y amables el departamento de sevico y en el de partes,son muy atentos y amables More
I was checked in, got my service done went home, didn't take too long. Happy take too long. Happy More
Very accommodating. Service porters and advisors are great. The Team is very approachable and everyone is very helpful. Service porters and advisors are great. The Team is very approachable and everyone is very helpful. More
Anthony was cheerful and helpful. Described in detail how the service events would unfold and kept us in the process the entire time. Described in detail how the service events would unfold and kept us in the process the entire time. More
Diego was great. Very friendly. We visited 4-5 dealerships in our area that day, and we were looking for a place willing to work with us to make a deal. Some places, Very friendly. We visited 4-5 dealerships in our area that day, and we were looking for a place willing to work with us to make a deal. Some places, the sales people had no hustle - didn't even come out to greet us. We had to go find them. That was not the case at Precision. It was super helpful that they had a kids play area and they always gave us space to discuss each offer. Diego stayed way after when his shift ended to complete the deal with us. More
Robert was amazing and so helpful when taking my car in for its first maintenance check! Everything went smoothly and he communicated what needed to be done to my car. for its first maintenance check! Everything went smoothly and he communicated what needed to be done to my car. More

