Back

Precision Honda - Service Center

Downey, CA

4.6
546 Reviews

546 Reviews of Precision Honda - Service Center

Sort by
September 18, 2025

Not happy with the customer service I received the day I brought my accord to be serviced. It was my first time at the new precision Honda. No one explained to me that everything was going to be electronic. More

by Harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gihan Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

So impressed with the service provided. Anthony always provides excellent service. He’s pleasant, courteous, and clearly explains what his service team will do and then goes over everything More

by Anitacowan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Precision Honda responded

Anitacowan, thank you for taking the time and leaving us a review! We’re so glad to hear that Anthony provided you with excellent service and clear communication throughout your visit. He truly embodies the kind of care and professionalism we strive for .It’s great to know you enjoyed our new facility and felt comfortable while waiting. -Dennis Alejo Gsm

September 18, 2025

There are no clear signs of where the new service location is located. Only that across the street where it had been was a large sign stating it’s across the street. I also feel that the prices for l More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Awesome, been going there since 2004. Guillermo is the man. Great customer service, goes over the needs of my cars. More

by greg_bhpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Precision Honda responded

greg_bhpc, Thank you for taking the time and leaving us a review ! Thank you so much for your continued loyalty since 2004 — that truly means a lot to us! We’re thrilled to hear that Guillermo has taken great care of you and your vehicles over the years. He’s a valued part of our team, and we’ll be sure to pass along your kind words.-Dennis Alejo GSM

September 17, 2025

Service associate seemed annoyed from the moment we greeted each other. I understand it was an early appointment, but the welcoming was not there. Also, when I was driving off my car dust pan was left More

by mserrano92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gihan Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Great personnel. Only issue us my radio no longer works. Need to take it back. Inconvenient. More

by nancyl45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Precision Honda responded

nancyl45, thank you for taking the time and leaving us a review ! I'm glad you liked our personal . You can give our service department to schedule that appointment for your radio at 562-929-7000.-Dennis Alejo GSM

September 17, 2025

First time coming to this new location and Anthony made me feel welcomed as always! More

by nunez.2596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Precision Honda responded

nunez.2596, thank you for taking the time and leaving us a review !We're thrilled to hear that your first visit to our new location was a positive one. Anthony is a valued member of our team, and we're glad he made you feel welcomed just as he always does.-Dennis Alejo GSM

September 17, 2025

Great customer service! Very helpful. Relatively fast on and out. Great new service center. Very comfortable. More

by Jenniferjohns50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Precision Honda responded

Jenniferjohns50, thank you for taking the time and leaving us a review !We're glad to hear you had a positive experience with our team and that you enjoyed our new service center. Providing helpful, efficient service in a comfortable environment is exactly what we aim for.-Dennis Alejo GSM

September 17, 2025

Excellent service fast and reliable agents I’m very satisfied all this years and congratulations for your new building it’s beautiful! More

by davidraymond2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Precision Honda responded

davidraymond2009, Thank you so much for your continued support over the years! We're truly grateful for your loyalty and kind words about our team and the service we provide. It’s great to hear that you’ve found our service fast and reliable — that’s exactly what we strive for. And thank you for the congratulations on our new building we’re excited to welcome customers like you into a space that reflects our commitment to quality.-Dennis Alejo GSM

September 17, 2025

I love Downey Honda precision service dealer,very happy whit all the personal and the service department,thank you. More

by marisela.verdugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Precision Honda responded

marisela.verdugo, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you love Downey Honda and are happy with our team and service department. Providing exceptional service is our top priority, and it means a lot to know we’re meeting that goal.-Dennis Alejo GSM

...
9
...