Premier Chrysler Dodge Jeep Ram of Harvey

My experience was great ! No My experience was great ! Moe was great ! He explained things & my vehicle was ready in a timely manner. No My experience was great ! Moe was great ! He explained things & my vehicle was ready in a timely manner. More

Accurate and pleasant to deal with as well as completely helpful and patient with understanding helpful and patient with understanding More

Less than friendly greetings. Seemed upset that I had issues I wanted looked at. Didn't do all of my requested services. Seemed upset that I had issues I wanted looked at. Didn't do all of my requested services. More

bad work lack of professionalism bad work lack of professionalism left parts uninstalled loose screws professionalism left parts uninstalled loose screws More

The absolute worst experience with a dealership and advisor Mo. I wouldn’t recommend ever. advisor Mo. I wouldn’t recommend ever. More

Very good love them I Best prople I met they were very professional The top I ever met professional The top I ever met More

I did not have a lug key and service staff were initially not very helpful but after I ordered and brought in a lug key that I new would work, the tire was changes in a reasonable time at a reasonable price. not very helpful but after I ordered and brought in a lug key that I new would work, the tire was changes in a reasonable time at a reasonable price. More

dropped off my car with no estimated time for future pick up. Got a call a day later to come in to talk about my car. Came in and everyone in service called me a liar. Talked to a manager and showed him my c up. Got a call a day later to come in to talk about my car. Came in and everyone in service called me a liar. Talked to a manager and showed him my call records for them to believe me. Came back to pick up my fixed car and the second I turned it on the check engine and electronic throttle control lights were on. Walked back in to tell the service department and was greeted with an attitude about the car still having an issue (I have already paid at this point). They went in and turned all the warning lights off. Paid another car spot to check if the car was actually fixed. Extremely rude and untrustworthy staff. More

Bought my car to Ray Brandt Dodge and Jeep on the Westbank June 7 just for a routine road service trip. They told me I needed a swaybar and strut for the passenger side. I got that had a trip schedul Westbank June 7 just for a routine road service trip. They told me I needed a swaybar and strut for the passenger side. I got that had a trip scheduled to go out of town on the 23rd.June got my car back on the 22 the drive was so frightening I called the dealership back to let Royal know that something was wrong with the front passenger strut. He told me he was sorry that they should have changed both struts and sway bars at the same time on the way back I scheduled an appointment with him. He made appointment for the second truck for the driver side I’ve been back there so many times from June 1 till November 2 or the third of 2023. I bought my car back there. They said that they tightened up everything I bought it to Meinicke they put it on the rack when he put it on the Rat, the front driver side fell down off the car. I had to pay for a retainer. The retainer was broke on there. I called Brian back. They told me to bring the car back that I did. They kept the car for another month have been giving me problems. I talk to Jonathan on 3 January after 3 January I think was like the fifth after everybody came back on vacation I went for him to drive the car but we drove the car and all noise that was coming from under the bottom of the car all is knocking and banging going on with my car since I bought it there. All I want is my car to be like I bought it there. I did not have any problems with any noise in my car. All I wanted was them to check for the road trip wish that I had bald head tires on the car. They never told me that I had bad tires on the car when I came back the car had baldhead ties and I had to buy a set of tires. They told me that they was going to Put more springs on the car The springs are making noise something is still loose on the car, making all kind of noise and I’ve been waiting over a month along with for the general manager to get back in touch with me about a strut that they supposed to put on the passenger side of the car The car drives so bad I am scared to drive this car, fearing for my life because when the front strut on the driver side fell off the car when they put it on the rack, they cannot tell me anything about my car. The struts that was put on my car. They told me that they had to change all my struts on the car because the struts was not no good that I got from rebrand. All I want is my car to be like I bought it there with no problems now I have so many problems with this car making noise since I bought it there and I need something to be done immediately I am so stressed out because the fact that I don’t know what may happen to me in this car so please help More

Professional, knowledgeable Done right the first time. Great attitude. Honest and keeps me updated on any possible issues. Great attitude. Honest and keeps me updated on any possible issues. More