Premier Kia Of Branford - Service Center

I've never interacted with a better dealership. My wife and I bought our cars 2 years ago and the team was courteous and professional throughout the sales and financing process. What sets Premier apart and I bought our cars 2 years ago and the team was courteous and professional throughout the sales and financing process. What sets Premier apart however, is the attention they give you after the sale. I've had several follow up contacts to see how we like our vehicles (love them) and even to nudge me for recommended service should to keep them running their best. The service department is clean, professional and efficient. More

I give 5 stars to this dealership and I recommend it to many people. The service in every area is great. Staff are welcoming, attentive, caring and knowledgeable. Weather buying a car or getting servi many people. The service in every area is great. Staff are welcoming, attentive, caring and knowledgeable. Weather buying a car or getting service repairs, it is carried out with attention to your needs and and questions and with a thorough understanding of the cars. This dealership is exceptionally clean, attractive and well organized. I have a 2020 Kia Soul and just love it. More

I recently used Premier Kia’s online parts service to purchase a new power window motor. I ordered the motor based on what all Kia sites said was the correct part number. Well when the motor arrived it w purchase a new power window motor. I ordered the motor based on what all Kia sites said was the correct part number. Well when the motor arrived it wasn’t the same as the one in my vehicle and the original had a completely different part number. I reached out to Greg McLaughlin and we determined Kia had changed the part number. Greg quickly issued and emailed me a return label. I sent the part back and Greg immediately shipped the correct part. I installed the new motor and couldn’t be happier. I really appreciate Greg for going the extra mile for me and for solving my issue quickly. I will certainly be purchasing any future parts from Premier Kia. Great customer service along with fair prices are a hard combo to find, but you will find them at Premier Kia. More

Great valet service! They picked up my car at my house on schedule, did the work, and returned it on time. It couldn't have been easier! schedule, did the work, and returned it on time. It couldn't have been easier! More

Courtesy and professionalism are what I have come to expect from Premier Kia. Whether I am there for a routine service or something more complicated, I know that the work will be done carefully and comp expect from Premier Kia. Whether I am there for a routine service or something more complicated, I know that the work will be done carefully and completely, for a fair price. The location is very convenient (just off of I-95, Exit 54) and the waiting area is super comfortable. More

Premier Kia service team members are always friendly, punctual, show personal interest, are informative. answering questions. The waiting area is pleasant with the possibility to look into the working ar punctual, show personal interest, are informative. answering questions. The waiting area is pleasant with the possibility to look into the working area through a window. More

I would highly recommend Kia dealership. I had my car serviced Tuesday. They picked up my car, serviced it and returned it to my home. Very convenient! Everyone at Kia are very knowledgeable and pleasant serviced Tuesday. They picked up my car, serviced it and returned it to my home. Very convenient! Everyone at Kia are very knowledgeable and pleasant. Love my Kia Forte! More

I recently Purchased a certified pre-owned vehicle from Premier Kia of Branford Nathan was my salesman. A few months later I had a mechanical issue I sent Nathan a message knowing the service department wa Premier Kia of Branford Nathan was my salesman. A few months later I had a mechanical issue I sent Nathan a message knowing the service department was closed for the day and he contacted me by phone call 10 minutes later...within 30 minutes there was a flatbed truck at my house picking up my car at no cost to me! Keep in mind Nathan is in sales And not service! He guided me through the whole process.Nathan really cares about his customers and didn’t forget about me when I signed the dotted line. Carl The service manager contacted me the next day when they opened up and performed many tests to make sure the vehicle was in top shape. Thank you again to the Premier Kia team once again you have shown me you really care about your customers!!Highly recommended More

I love this dealership. The operation is immaculate and the staff takes great pride in what they do. The prices for mechanical services are most fair. the staff takes great pride in what they do. The prices for mechanical services are most fair. More

Brought car in for a recall to be checked OH MY HEAVENS, WHAT A SURPRISE. Brought my car in for a emissions check due to a letter I received from KIA. Fully expected to wait forever and be t OH MY HEAVENS, WHAT A SURPRISE. Brought my car in for a emissions check due to a letter I received from KIA. Fully expected to wait forever and be told I had all this stuff that needed to be done and walk out $500. less. NOT AT ALL, Very friendly and polite, the young man at the front desk was. Put plastic on my steering wheel and the seat as well. He also, walked me out to my car and took it away. I was told it would take an hour, it took maybe 25 mins. NO one tried to tell me I need more work. No cost at all and they washed my car too. Thank you so much, Sheri Burghart More