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Premier Subaru

Branford, CT

4.8
3,060 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 3,060 reviews

May 25, 2016

Wonderful car buying experience Eloise made it fun, relaxing (even though you're spending lots of money) and very easy. She was very knowledgeable and stayed with us through the enti More

by Lynne Bahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eloise Fullington
May 25, 2016 -

Premier Subaru responded

Lynne/Thank you for your comments about your purchase experience! We appreciate your business and confidence in our organization! Enjoy your new Forester!

May 25, 2016

Great Car Buying Experience! I purchased a 2011 Subaru Forester pretty quickly with great service from Jason Jarkes, Kimberly Seabrook and Robert Weljkovic. Its a great dealership More

by Lani Rosen Gallagher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Seabrook, Jason Jarkes, Rob Weljkovic
May 25, 2016 -

Premier Subaru responded

Lani/Thank you for your kind comments. We appreciate your business and your confidence in our dealership! Enjoy your new Forester!

May 25, 2016

Great service from start to finish Great service when I arrived in the parking lot looking for a new vehicle to when I picked it up. The process taken when I picked up the vehicle was p More

by Jay M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Pannone
May 25, 2016 -

Premier Subaru responded

Jay/ Thank you for your business and your comments about our sales process. We truly appreciate your confidence in our dealership!

May 25, 2016

Luc of Premier Subaru I would like to take a moment to congratulate Premier for having such a dedicated sales person in Luc ( Lucas Pannone). He went up and above expectati More

by blondiedag63rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Pannone
May 25, 2016 -

Premier Subaru responded

Congratulations on your new car and, thank you for your kind comments! Thank you for your business and your confidence in our organization.

May 23, 2016

Best experience car buying experience I worked with Jason Jarkes who made the whole experience very easy and not pressured. He was able to find me a Forester at the right price and with t More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jarkes, Rob Weljkovic
May 23, 2016 -

Premier Subaru responded

Joanne/Thank you for your comments and, your confidence in our organization. Enjoy your new Forester!

May 22, 2016

Premier Subaru is GREAT I have purchased 2 CrossTreks from Premier... used their service center for 3 years... sales and service people are great. I have recommended Premier More

by Cheryl Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Arsenault
May 22, 2016

Premier Subaru - best car buying experience ever! My car-buying experience at Premier Subaru in Branford was the most professional, non-hassling, positive experience I have ever had. From the moment More

by Noreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Caron
May 21, 2016

Rude and only interested in quick sale So I just had the worst experience trying to buy a car at Premier. Helena was very rude and short with me. She complained that she "sacrificed" so muc More

by Valaress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helena O'Connell, David Taylor
Jul 09, 2016 -

Premier Subaru responded

We thank you for your comments and, are truly sorry for your experience. We use these comments to review the situation with our management staff and team members to always improve our operations. We agree with you - we believe that a customer should take their time with a vehicle purchase. Our processes, in dealership, are designed to provide information to the customer - that supports more than, on average, of 17 hours of research that a customer completes on line. We apologize that this process failed for you.

May 20, 2016

Exceeding Customer Expectation is something we as customers would all like to enjoy but rarely does this happen in real life. The overlays, loose-ends, and missing data in purch More

by Rensselaer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Collins, Trish Young, Valentina Craig, Rob Weljkovic
May 20, 2016 -

Premier Subaru responded

Thank you for your thoughtful comments. They are really appreciated by our entire team. We value the customer relationship and, will work hard to exceed your expectations now - and into the future!

May 17, 2016

A breath of fresh air I recently bought a WRX from this dealership. The sales person Jeffrey Lambert was easy to deal with and made me feel comfortable throughout the whole More

by rcheung81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lambert
May 17, 2016 -

Premier Subaru responded

Thank you so much for your comments and, for your business and confidence in our organization. We truly hope you enjoy driving your new WRX!

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