Premier Subaru

Best New Car Buying Experience I have ever had I have been buying cars for over 30 years and this was far and away the best buying experience ever. Helena O'Connell was our primary sales person an I have been buying cars for over 30 years and this was far and away the best buying experience ever. Helena O'Connell was our primary sales person and she was very helpful, yet not pushy. When she was out ill, Ted Astarita stepped in seamlessly. He was also fantastic. Really showed great teamwork. They answered all our questions, pointed out things we didn't know, and really helped us make an easy decision. They found the exact car we wanted and had it ready to go the day we asked for it. Their follow-up post sale in the first 3 days was also great. Several emails to see if we had questions and discussing service. All of that was just frosting on the cake - they also beat everyone else's price. The experience was so great and everyone so friendly and helpful that we are planning on driving the 50 plus miles from our home to their dealership for service. I know it will be an equally fantastic experience. I will definitely buy another car from Premier Subaru in Branford. More

A great deal and excellent customer service We recently bought a 2009 Forester from sales consultant Helena O'Connell. It was the fastest car purchase we've ever made because the car was in grea We recently bought a 2009 Forester from sales consultant Helena O'Connell. It was the fastest car purchase we've ever made because the car was in great shape despite its 125,000 miles, Helena was terrifically helpful, and the money was right. They even offered to store our AW tires when we put snow tires on the car. We were thrilled and walked out big fans of the dealership. It wasn't until a month later that we tried the CD player and found that it didn't work. We knew that the player wasn't under warranty but brought the car back anyway. It was a tricky point -- Subaru wasn't legally required to do anything for us but we felt that they were ethically responsible as the player must have been broken when we bought the car. Will Petrillo made the decision to replace the player for free. We're even bigger fans now because we feel we can count on the dealership to take care of us in the future -- important when you're dealing with a used car. More

Very Good and efficient experiance Sales consultant Mark Gennette was very knowledgeable of the desired vehicle. He took time to explain thoroughly the product features. We spent seve Sales consultant Mark Gennette was very knowledgeable of the desired vehicle. He took time to explain thoroughly the product features. We spent several hours with Mark before we decided on the Forester that we finally agreed on. Mark was always pleasant and patient during all discussions. My wife and I always thought he was looking out for our interest. After we bought the vehicle the only day we could take delivery was on a Sunday...Marks day off...He came in that day to accommodate us. Also, we had plans the day we purchased the car to see other makes at other dealerships. Our experience with Mark and the Premier dealership was so positive that we ended our search before it really started. Great job Mark and Premier and hopefully it continues throughout the life of the 2015 Forester. B Dayton More

Easy Shopping Experience Easy to deal with and knowledgeable. Very helpful & willing to work with you. Walked in sat down and new wanted I want. Adam was able to meet my ne Easy to deal with and knowledgeable. Very helpful & willing to work with you. Walked in sat down and new wanted I want. Adam was able to meet my needs in a timely manner. More

Stress-free auto shopping I very recently bought a 2014 Subaru Outback from Premiere Subaru in Branford, Ct. and I cannot speak highly enough of the friendliness,knowledge,pati I very recently bought a 2014 Subaru Outback from Premiere Subaru in Branford, Ct. and I cannot speak highly enough of the friendliness,knowledge,patience and attendance to detail. From the front desk receptionist to BARBARA MULLEN, the sales person, to RON PARMELEAU, the Finance person, the experience was stress-free. Barbara went beyond the call and took care of all details including the dreaded insurance. I look forward to a good experience and, again, thank you Barbara! More

Love my new Impreza! I had the best experience and a lot of fun buying my new car from Premier Subaru. My sales person name was Ted. I would recommend going to him for you I had the best experience and a lot of fun buying my new car from Premier Subaru. My sales person name was Ted. I would recommend going to him for your purchase. He made the driving experience really fun! I would go back to them to purchase my next car! More

Barb Mullen I just purchased my second Subaru from Barb Mullen. She is calm, confident, and knowledgeable. Definitely NOT a pushy car sales person. She returns c I just purchased my second Subaru from Barb Mullen. She is calm, confident, and knowledgeable. Definitely NOT a pushy car sales person. She returns calls quickly and she is a pleasure to talk to on the phone. She even called my car insurance company for me and handled the new policy being added. A Subaru practically sells itself, but having Barb there to help navigate me through the process was a nice touch. I would highly recommend her to everyone!! More

Buying a new car Our recent experience with Ted Astarita and Premier Subaru was OUTSTANDING. Ted exemplifies what a remarkably superb salesman should be. He is patie Our recent experience with Ted Astarita and Premier Subaru was OUTSTANDING. Ted exemplifies what a remarkably superb salesman should be. He is patient, personal, honest and very knowledgeable about the product. He made us comfortable and made the decision to buy easy. All of the people we had contact with Rich, Rita, and Rodney were polite and professional. Greg and I look forward to a long and rewarding relationship with both Premier Subaru and Kia. Premier Subaru- Kia are without question the best Subaru-Kia dealer in all of the surrounding area. The service offered after you buy is THE BEST. Thank you to all. Cristy Lied More

Love my new Crosstrek Another great experience at Premier Subaru! I have been driving Subaru's since first one in 1983. This is the fifth one that I have acquired, two of Another great experience at Premier Subaru! I have been driving Subaru's since first one in 1983. This is the fifth one that I have acquired, two of which have been for my kids. This team has been extraordinary and diligent in matching us up with just the right car every time. Rich is an incredible manager and I am totally confident walking in the door that he will make sure that my needs are cared for. His experience is unparalleled. Herman spent ample time with me ensuring that I understood each available feature so that I was able to decide what to choose for my new Crosstrek. I have a strict budget and I was able to get everything that I need at the price I could afford to pay! There is one more important thing to mention. I actually had fun buying the car-not at all the grueling experience of days long gone by and I just love my new Crosstrek!! More

Thank you so much. Thank you so much for great services, and friendly atmosfer. It's was nice to deal with you , I'm so happy then we find great car and nice people. Thank you so much for great services, and friendly atmosfer. It's was nice to deal with you , I'm so happy then we find great car and nice people. More