Premier Subaru

Everybody there made what usually is a bad experience for Everybody there made what usually is a bad experience for me a good one. Thank you very much. James Crook has an excellent future as a Subaru Sa Everybody there made what usually is a bad experience for me a good one. Thank you very much. James Crook has an excellent future as a Subaru Salesman. More

Tim Rourke and the rest of the Premier Subaru Team made my first new car buy go so good and smooth. I will be going back! my first new car buy go so good and smooth. I will be going back! More

Extremely friendly, Mark seems very informed and knows a lot. The test drive was awesome. I would recommend anyone looking for a car to go to Premier. Great first car experience and going through paper work lot. The test drive was awesome. I would recommend anyone looking for a car to go to Premier. Great first car experience and going through paper work was easy and effective. More

I recently visited Premier Subaru to purchase an off-lease Forester. Their prices were lower than anyone else in the state and they have a very simple, honest, and easy process for buying a car. T off-lease Forester. Their prices were lower than anyone else in the state and they have a very simple, honest, and easy process for buying a car. The prices listed on the used vehicles are the prices they sell the cars for, so don't expect to haggle. JHowever the prices are super low comparatively, and they are all reconditioned to "like new" condition before they sell them. I ended up buying a 2011 Forester and they really shopped around to get me a great interest rate. In fact, they quoted an interest rate for me, which I accepted and then called me back to say they found it even lower at another bank which I thought was very classy. All in all this is a no frills shopping experience. All of their used cars are in perfect condition and most are certified. They are honest and do not try to upsell and would rather put you in the car you want to be in than pressure you into to spending more money. A very positive experience overall and I would definitely recommend Premier to anyone interested in a Subaru who wants a low-pressure environment to shop in. More

The entire car buying experience was very good. Brian was very helpful with my internet inquiry and set us up with Barb Mullen who was a pleasure to deal with. She was willing to help us with our decision, c very helpful with my internet inquiry and set us up with Barb Mullen who was a pleasure to deal with. She was willing to help us with our decision, certified pre-owned vs new and ended up selling us a 2013 Outback. They also gave me a very fair trade in on 2002 Lexus. I wouldn't hesitate to recommend them. More

My wife and I had been looking for an all wheel drive SUV for some time and had decided to purchase a certified/used Subaru. We were not sure if it would be a Forester or an Outback and whether it would SUV for some time and had decided to purchase a certified/used Subaru. We were not sure if it would be a Forester or an Outback and whether it would be an older, pre 2010 model or the newer body style. We live in East Lyme and had several dealerships to choose from. Simply put we needed to find the right car for us, at the right price and the right dealership that we would feel comfortable buying from. We visited a couple of dealerships over a few weeks and finally decided it was time to go for some test drives and chose Premier Subaru because of the diverse inventory. James Crook did a fabulous job of helping my wife and I test drive several 2009 and 2010 Foresters and Outbacks so that we could make up our own minds as to the vehicle that best met our personal needs and preference. He did so while answering our questions and making valid suggestions of his own. In the end we feel we found exactly what we were looking for but most importantly Richard Johnson was then able to reasonably meet our price expectations and then work with the finance manager, Rodney, to beat the finance terms that out bank had given us and thereby help close the gap between the price we had wanted to pay for the car and the price that Rich Johnson was able to offer us. The overall efforts by James, Rich and Rodney all made for a very satisfactory experience in dealing with Premier Subaru and we are pleased to say that we can quite easily recommend the dealership to others. We now are even looking forward to bringing our Subaru down to North Branford for service when we originally did not think we would even consider doing so for the simple fact that the dealership is 30 miles from our home. However because we have a long history of Volvo ownership and satisfaction with the service we have gotten from the mechanics who have kept our Volvos in top running condition for the past 25 years it is comforting to think that we might have found a dealership who will do the same for the Outback we have just purchased and who have promised that we can expect equally reliable performance from the Subaru that we have gotten from our Volvo. Time will tell if Robert Alvine's Premier Subaru Dealership lives up to the expectations we have. I'm guessing that it will if our first experience is proves a reliable indication of future performance and if Rich Johnson promise can be taken at his word than this is truly just the beginning of a long and happy relationsip. Sincerely David Casko, East Lyme More

Barbara was great and very accomodating. She came in for the closing on her day off. Clear answer. Well organized. Not pushy. No surprises. A very pleasent buying experience. the closing on her day off. Clear answer. Well organized. Not pushy. No surprises. A very pleasent buying experience. More

My mother and I went to Premier to look at a new Forester for her. After having a poor experience several years ago with a different Subaru dealership, we were not looking forward to this trip. We couldn't h for her. After having a poor experience several years ago with a different Subaru dealership, we were not looking forward to this trip. We couldn't have been more wrong! From the moment we entered Premier and were greeted warmly by Tammy, to our first introduction to our salesman Mark, the interactions were wonderful! Mark was knowledgeable, a great listener and was willing to answer any and all questions from both of us. he was able to allay my mom's fears about the purchase, and within a few hours, has guided her to the perfect car! We picked the car up today and she couldn't be happier. The entire team at Premier was a pleasure to work with, including Tammy, Mark, Richard and Mr. Alvine. There is a reason Premier is rated so high in customer satisfaction! More

When looking for a new car.I saw a Subaru Forster and belive it or not I had to have it.So, I called and made an a appointment to see Tim Rourke.When we arrived tim took me and my wife to look at afew belive it or not I had to have it.So, I called and made an a appointment to see Tim Rourke.When we arrived tim took me and my wife to look at afew forsterers.We took one for drive and the rest is history..I got my car for a better price then we ever expected.Tim took the time to show us the best and cheepest way to fineance the car.Rich Johnson was great as he is the one evalueated my trade. I know now way Premire Subaru is the most successful dealer on the east coast.Because they treat everyone like family. More

My wife and I bought a used car from Premier this summer. Our first car was stolen in May of 2012. A friend connected us with Jeff Irzyk, who was a very gracious, calm, and direct salesman to work with. J Our first car was stolen in May of 2012. A friend connected us with Jeff Irzyk, who was a very gracious, calm, and direct salesman to work with. Jeff showed us exactly the car we wanted, after discussing details such as features and price with us, then reviewed the most likely financing scenario. When we left we felt well informed, excited, and prepared to buy the car we found with Jeff's assistance. Ted Astarita helped us on the day we picked up the car, showing us all the features, making a personal connection through our shared interest in kayaking, and introducing us to Rodney, who shepherded us gently and skillfully through the financing process. Thrilled with the overall service we received, we would recommend Premier to anyone and everyone looking for a used (or new) car. Thanks to all the staff for an excellent experience! More