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Premier Subaru
Branford, CT
3,061 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,061 reviews
April 13, 2022
Very professional guy / didn’t try to upsell me too much. Would definitely buy from Kyle again! Would definitely buy from Kyle again! More
by JS
Employees Worked With
Other Employees :
Kyle Streater
April 11, 2022
Overall experience with Premier was good. Ralph our salesman and Parker who helped with our trade were awesome!. We felt they were both honest, fair and took time to work with us to explain Ralph our salesman and Parker who helped with our trade were awesome!. We felt they were both honest, fair and took time to work with us to explain details of the sale/trade. Andi our delivery specialist was top notch! She made sure we understood every feature the car had with a smile on her face! We were extremely excited for our new car and Andi only escalated that excitement for us! Things took a bit of a dive for us in the financing department... With this having been our thrid purchase of a brand new car we were fairly familiar with the process. Rodney made us feel as if we were bothering him by being there... I tried to look past this as a character trait but left feeling very uneasy with our interaction with him. Once the talk of a warranty came up and we declined the strongarm technique he became condescending towards us both insulting our intelligence comparing us to a Dr he worked with that "understood" the warranty as if we did not, along with another comment about when his boss asks why we didnt get it he can only tell them "he can explain it to the customers but can't make them understand it. I in fact understood very well, having made new car and warranty purchasing in the past and was aware of my choice. Nothing was discussed or shown with it came time to signing, papers just thrown at us telling us where to sign. No discussion of interest rates until I asked and a snide comment was made to my husband about Rodney giving him 4.00 to cover the month of a higher interest rate given to us than we thought.. Again, the experience at Premier was overall good. And I would go back if they had another car I was in the market for down the road. But, I would requested a difference finance/business manager. More
by malsurpal2
April 08, 2022
From start to finish this was a wonderful experience. Jess in particular was great with listening to my needs and finding my price point. Jess in particular was great with listening to my needs and finding my price point. More
by SUZETTE.COURTMANCHE
April 06, 2022
We were greeted warmly by Maegan Collazo. We told her about the problem we were having with the windows and she went out and was able to solve the problem without a mechanic. My wife wanted We told her about the problem we were having with the windows and she went out and was able to solve the problem without a mechanic. My wife wanted to try what Maegan had fixed and was successful. She informed us about the cost and wait time. Everything came out as promised. We have always had a good experience with Maegan. She was our main source of information when we had our accident. More
by p.ober00
Employees Worked With
Maegan Collazo
April 05, 2022
Sales team very professional, not pushy or looking to upsale customer. Good selections of models I was looking for upsale customer. Good selections of models I was looking for More
by kb1mfu
April 04, 2022
Great experience from the start. Expressed interest online, received a call the next morning with the price/model I wanted. Brought my new car home the next day. A few hiccups with Expressed interest online, received a call the next morning with the price/model I wanted. Brought my new car home the next day. A few hiccups with the credit bureaus on a Sunday, but Premier found a way to get thru the issues that were not theirs. Greatly appreciated the professionalism and respect for my time. Highly recommend. More
by RLARKIN989
Employees Worked With
April 02, 2022
Car buying made easy ! I don’t buy a car everyday so the process changes…. So thank you making it simple. I don’t buy a car everyday so the process changes…. So thank you making it simple. More
by ROSEANNEMESSENGER
Employees Worked With
March 31, 2022
We have been buying our cars from Premier Subaru for years. Never had a bad experience. Everybody from service, to parts, to sales and up to Bob Alvine, have always treated us professionally and with ki years. Never had a bad experience. Everybody from service, to parts, to sales and up to Bob Alvine, have always treated us professionally and with kindness and respect. I highly recommend it for your next vehicle. More
by BobbyO
Employees Worked With
March 30, 2022
We have found a shopping experience at Premier Subaru and Branford to be second to none. Friendly and knowledgeable sales staff Taylor Frawley was great to work with. The dealership was immaculately clean in Branford to be second to none. Friendly and knowledgeable sales staff Taylor Frawley was great to work with. The dealership was immaculately clean including the service bays which makes me feel comfortable knowing that my car will be taken care of damage free from shifting and moving around within the garage. The financial services manager Phil was also friendly and easy to work with. It was great to meet the actual owner of the business and we look forward to a great relationship going down the road. More
by moenick
Employees Worked With
Phil Eininger, Taylor Frawley
March 29, 2022
This dealer is great. Just bought a 2022 outback today. No B.S. Everyone does their job great. My next car I will buy from them. Plus when you buy a car from them you get Just bought a 2022 outback today. No B.S. Everyone does their job great. My next car I will buy from them. Plus when you buy a car from them you get a life warranty on Power train for free. Try to beat that. More
by pdeleo
