Premier Subaru

Today's visit was excellent. Scheduled an appointment to add a trailer hitch last week and was happy to see the clean as well as efficient operation at the Premier service center. add a trailer hitch last week and was happy to see the clean as well as efficient operation at the Premier service center. More

Taylor offered exceptional service even before we were ready to purchase. She followed up with us just the right of times. Never aggressive but let us know she was there to answer questions. We purchas ready to purchase. She followed up with us just the right of times. Never aggressive but let us know she was there to answer questions. We purchased a new Forester about 4 months after our initial meeting. Taylor kept us up to date on delivery of our vehicle with texts and phone calls. When the car came in she reviewed all the extras on the car to confirm that these were what we wanted. We did. Would absolutely recommend Taylor Frawley to anyone considering a Subaru! More

This is the second time I have purchased an Impreza Hatchback for this dealership. The first time and this time were so quick and informative. Ever employee we came in contact with was amazing! Hatchback for this dealership. The first time and this time were so quick and informative. Ever employee we came in contact with was amazing! More

This was my first time buying a new car after having back luck purchasing a significantly older used car elsewhere. I'd had great luck with that for 20 years, but it seemed my luck had run out and it was tim luck purchasing a significantly older used car elsewhere. I'd had great luck with that for 20 years, but it seemed my luck had run out and it was time to step into the 21st century. I was excited about buying a new car, but also a bit nervous. After doing lots of research online, including browsing the websites of dozens of dealerships in Connecticut, I decided to go with Subaru, then further narrowed it down to 3 Subaru dealerships. From there, I decided on Premier Subaru. My experience with these folks was excellent. About as good as it gets when it comes to car dealerships. While this may have been my first new car, I'm no stranger to car dealerships and sales in general. Excellent experience from the moment I walked into their showroom, through the intake process, through the whole deal. I walked in hoping they'd spot me a car and that's exactly what they did. Professional every step of the way through my 2 test drives, tour of the dealership, and thorough finally walk-through and delivery. That's how it's done, folks! More

This dealership is professional, clean, fast, and personable. The express oil change was so smooth and efficient. Out of all of the dealerships and services I’ve had in my lifetime, this takes the ca personable. The express oil change was so smooth and efficient. Out of all of the dealerships and services I’ve had in my lifetime, this takes the cake! This is my first Subaru, but with the service from this dealership, I firmly believe I will buy all future cars from Premier. Thank you! More

It is easy to make an appointment at their service center without having to schedule way in advance. Our service adviser, Daniel Raucci, was very friendly and kept us informed throughout. Service center is n without having to schedule way in advance. Our service adviser, Daniel Raucci, was very friendly and kept us informed throughout. Service center is new and up to date. Highly recommend! More

When it comes to servicing your vehicle, an extremely streamlined and professional operation - including providing a first-rate waiting area. Kudos all around. streamlined and professional operation - including providing a first-rate waiting area. Kudos all around. More

Professional, efficient, courteous, services performed as described in advance, loaner car (for the day) experience was effortless. described in advance, loaner car (for the day) experience was effortless. More

Cristal listened to my concern & had the appropriate testing done. Plus she had the car washed even before I asked. She is tops in my book!!! Bob Alvine is lucky to have an employee of such caliber!! testing done. Plus she had the car washed even before I asked. She is tops in my book!!! Bob Alvine is lucky to have an employee of such caliber!! More

It was a pleasure dealing with Jessica Venditto. She is polite, pleasant, knowledgable, helpful, and patient--totally opposite from the experiences I recently had with 2 other (non-Subaru) dealers. I woul polite, pleasant, knowledgable, helpful, and patient--totally opposite from the experiences I recently had with 2 other (non-Subaru) dealers. I would recommend her without reservation. More