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Premier Subaru

Branford, CT

4.8
3,060 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 3,060 reviews

July 10, 2021

Personal and professional! It was the best experience we could ask for. We feel we now have an extended family at Premier Subaru of Branford. More

by RENOMIGANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Wetmore, Taylor Frawley, Barbara Shaham
Jul 12, 2021 -

Premier Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2021

Jack was a great help and made my car buying experience a pleasant one. He made the out-of-state transfer process extremely easy and was very knowledgeable on all subjects. More

by 14fallonj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jarkes
Jul 12, 2021 -

Premier Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jack here at Premier Subaru! We hope to be of service to you again in the future. Best wishes, Premier Subaru

June 28, 2021

Everyone was friendly,Professional, well organized, covered all the bases and made the whole process as easy and seamless as possible. Good selection of cars and generous service and maintenance option More

by dagshore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy who walked us through the tech/sync steps, Michael Lucibello, Phil Eininger
Jul 01, 2021 -

Premier Subaru responded

Hello, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 28, 2021

The staff at Premier Subaru made our experience of purchasing our new Hybrid Crosstrek an extremely positive one. Thanks Mike, Jack and Neil. More

by phart53
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Wetmore, Michael Lucibello, Barbara Shaham
Jul 01, 2021 -

Premier Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Thank you so much for your feedback! We hope you have a great day!

June 26, 2021

Jack and Ted's customer service, professionalism and comradery helped to make a stressful (young children) family car buying experience pleasurable. Jack was able to deliver the delicate topics of terms More

by unstoppablenoob84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Astarita
Jun 28, 2021 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

June 26, 2021

We were pleased with the service & inventory available. The process was comprehensive and the dealership was very clean and professional. The service department is very efficient. More

by geobottini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

June 26, 2021

This was the second Subaru that I have purchased from Premier Subaru over the past 11 years. Jonathon Escobar was great to deal with, answered all my questions, was quick to respond to my emails and most More

by APPLBAUM514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Shaham, Jonathan Escobar
Jul 01, 2021 -

Premier Subaru responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 26, 2021

I arrived without an appointment with a question as to whether they could replace clips on my front bumper which had popped off when I got too close to a curb. They fixed it right then!!! More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristal Bello
Jul 01, 2021 -

Premier Subaru responded

Hello Penny, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2021

my new lease was organized and completed in under 2 hrs on day of car selection and the same with vehicle tutorial. Job Well done! More

by tjsikel06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitriy Naumovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andi
Jun 28, 2021 -

Premier Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you

June 23, 2021

Working with Jack made the entire process seamless. He ensured that all of our questions were answered and took the extra time to explain the process to our son (first time car buying experience). More

by staciemelendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Astarita
Jun 28, 2021 -

Premier Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Premier Subaru!

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