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Prestige Lexus of Middletown

4.8

300 Lifetime Reviews

3496 Route 6, Middletown, New York 10940
Call (833) 822-2216

300 Reviews of Prestige Lexus of Middletown

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December 08, 2018

"Easy to do business"

- rubygold525

The where up front and explained everything clearly. Things where explained so I understood what my car needed. Chris was very nice and keep me updated on time.

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Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 07, 2018

"Excellent Customer Service"

- Deb

Nick was very professional and helpful. He answered all of my questions and took all the time I need to review the features of my car. All of the documentation had been prepared for me, so there was nothing that I had to do.

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Recommend Dealer
Yes
Employees Worked With
Nick Giordano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew Gallagher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 07, 2018

"Where is the sixth star?"

- Elise, Hudson Valley

Every step of the way, the staff was so gracious and responsive. I brought my car in for a recall procedure. The entire process was explained to me. I had a choice of loaner cars to choose from. I enjoyed the loaner car, as it felt like a "sporty new me"! Communication was thorough as my car was being worked on. The icing on the cake was the incredible cleaning that took place. Thank you, Andy, for all of your extra elbow grease. I actually feel as if I need sunglasses now when I look at my sparkling car! Six stars for this review.

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Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 06, 2018

"Sales rep was very professional. "

- turnerdeliveryinc

This is the third vehicle I purchase from the Toyota dealership and I am very pleased with the service that I received on all three transactions. I will recommend any one looking to buy a vehicle to check out Toyota dealership first. .

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Recommend Dealer
Yes
Employees Worked With
Patrick Helmer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew Gallagher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 04, 2018

"Routine service"

- wgilman

Very satisfied. Very efficient, very pleasant personnel!! Always happy to deal with a well run organization!!!!! All employees that I dealt had a positive upbeat attitude.

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Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Nenning
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 03, 2018

"Service"

- FSU133

Very good service. Professional and timely. I think can certainly recommend using the service department. They performed 35k service and provided clean loaner car while my vehicle was serviced.

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Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 03, 2018

"What One Would Expect"

- JJCFix

Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence.

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Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gary Cohen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 29, 2018

"Great Sales Poor Delevery"

- JJCFix5150

My Sales Associate Melissa Horan could not have been more accommodating and professional. A total pleasure to work with. She really went above and beyond. What perplexed me was my new car was not vacuumed, scuff marks on the doors and the tires weren't even armoralled (not sure that's a word) . Not what I expected from Lexus. Lincoln delivered my car freshly waxed, interior spotless and tires armoralled. This was a let down.

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Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 27, 2018

"Dealership Review "

- billcraigle1

Excellent sales process and experience went smoothly and as promised from the sales agent. This dealership would be great for anyone to visit and buy a car from.

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Recommend Dealer
Yes
Employees Worked With
Patrick Helmer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew Gallagher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rebecca Cohen
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 26, 2018

"A pleasant and knowledgeable sales consultant"

- mymax8805

I wanted a new car and I was impressed with the model and Frank was a good sales consultant. The location and the test drive were to my liking.

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Recommend Dealer
Yes
Employees Worked With
Matthew Gallagher
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Frank Gizzo
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