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Prestige Volkswagen of Stamford
Stamford, CT
1,565 Reviews
At Prestige volkswagen of Stamford, our message is simple: "We love what we do!" It speaks to you from the comfort of our showroom. You feel it in the knowledge of our sales staff. You see it in the principals of our service professionals. Pride in Performance...Passion in Excellence. “We love what we do!” isn't just an expression at Prestige Volkswagen of Stamford, it's our way of life.
Stop in and feel the difference at Prestige Volkswagen of Stamford. We'd love to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
September 14, 2022
Understaffed. I’m still waiting to hear about brakes needed to be ordered for car. I’m still waiting to hear about brakes needed to be ordered for car. More
by SNICOKIRIS
Verified CustomerEmployees Worked With
September 13, 2022
Everyone was nice and friendly! Thanks again for your help during this process. Very easy Thanks again for your help during this process. Very easy More
by nbc4245
Employees Worked With
September 10, 2022
Great service department-I have a dealership close to me, but I travel 45 minutes. Everyone is very nice. but I travel 45 minutes. Everyone is very nice. More
by Cynthiabrucoli
Employees Worked With
September 10, 2022
Experience wasn’t great. Had to pay another $800 for a boots(?) job after spending $746 for a 150,000 mile service check. Al thought the amount was on my previous bill, I di Had to pay another $800 for a boots(?) job after spending $746 for a 150,000 mile service check. Al thought the amount was on my previous bill, I didn’t see it & the service manager didn’t explain the job wasn’t necessary. Also when I asked the manager for my 10% loyalty discount, he was very rude & reluctantly gave me the discount. Labor costs are too high &VW no longer offers free car wash. Was disappointed in the service at my last visit More
by Jmutino
Employees Worked With
September 09, 2022
When money comes in, they are very friendly but as soon as the payment is made, they don’t care of customers. I’m a loyal client at VW and came to ask for another business. The sales associates promised me as the payment is made, they don’t care of customers. I’m a loyal client at VW and came to ask for another business. The sales associates promised me to email the price quote but he never sent to me. I called to the store and asked the receptionist and left a message with my email address but I’ve never received any email from him. Very disappointed. I’m a good customer and I wanted to do business with him but maybe I should ask the other sales associate who is trustworthy and reliable from next time. More
by Disappointed customer
Employees Worked With
Todd McElwee
September 07, 2022
Magnifique, I had a very good experience with this young man William he was very pleasant and knowledgeable definitely a plus. His manager Mark helpful as well. man William he was very pleasant and knowledgeable definitely a plus. His manager Mark helpful as well. More
by evelyne.penvenne
Employees Worked With
September 06, 2022
It was difficult to schedule an appointment. In person service was so much better. Was offered complimentary service. But when it came time to pick up the car, I didn't receive a call despite me In person service was so much better. Was offered complimentary service. But when it came time to pick up the car, I didn't receive a call despite me calling 6 times prior to expected pick up time. The complimentary pick up was not available at that time. And the service desk did not pick up until i called the main desk multiple times More
by andresdcalvache
Employees Worked With
Service desk person, Jamie Jenkins
September 01, 2022
Jamie Rishi Marisa, Jose were exceptional Rishi made whatever was wrong right..will come back whatever was wrong right..will come back More
by LIZABETH8513
