Prestige Volvo

Great Consistent Volvo Service! Our 2013 Volvo has been to Prestige Volvo for both maintenance and service. Jay and his team give great consistent service every time we bring the ca Our 2013 Volvo has been to Prestige Volvo for both maintenance and service. Jay and his team give great consistent service every time we bring the car in. Although we didn't purchase our car at Prestige, they treat both the car and us as if we did. I appreciate the attention to detail and the great customer service. Thank you Jay and the Prestige Volvo Service Team. More

Thank you, Ron Ron was very warm and professional in his dealings with us. He accommodated us by leaving the dealership twice, once to accompany us back to our h Ron was very warm and professional in his dealings with us. He accommodated us by leaving the dealership twice, once to accompany us back to our house to walk our dog who had been home alone most of the day, and once to accompany me to my mother's house to address a problem that involved storing her walker in the trunk. Ron was always straightforward and honest with us and earned our trust and appreciation. Thank you, Ron! More

Great service at Volvo in east Hanover Love jay Rosen He was very helpful with my recent body work And he helped me a car that had ventilation problems in the past Love jay Rosen He was very helpful with my recent body work And he helped me a car that had ventilation problems in the past More

Worth the trip! After recently purchasing my car from Prestige Volvo and having a terrific experience, I had to bring the car in for some additional service. Jay Ros After recently purchasing my car from Prestige Volvo and having a terrific experience, I had to bring the car in for some additional service. Jay Rosen responded to my inquiries with meaningful attention. I felt that my questions were answered thoroughly, my car was completely attended to and I truly felt like his number one priority. Andy Mucci's knowledge and confidence and Jay Rosen's time and attention assured me I made the right choice of where I went to have my Volvo attended to. I am certain their day was booked but while I was at Prestige Volvo I felt like I had their time and attention. I live 4 hours away from this dealership but I mean it when I say- it was worth the drive! More

Great service. That's why we own Volvos! As Volvo owners sine 1990 we have been lucky to find Ron and PJ at Prestige Volvo in East Hanover NJ. Yesterday we bought our second vehicle from them As Volvo owners sine 1990 we have been lucky to find Ron and PJ at Prestige Volvo in East Hanover NJ. Yesterday we bought our second vehicle from them and again found there assistance advice and service to be superior. Thanks again, guys! It was terrific working with you both. More

Great Experience Our experience at Prestige Volvo was great from the first phone call to the thank you text after we left with our new (to us) car. Even though we boug Our experience at Prestige Volvo was great from the first phone call to the thank you text after we left with our new (to us) car. Even though we bought pre-owned we never felt like any less than a customer who was purchasing a new top of the line vehicle. The financing experience was smooth and we were thrilled with the rate we were given. Our salesman Ronny was attentive and was sure to show us every feature and went through every setting until we were set up just like we wanted. I would definitely recommend this dealership. More

Great experience Couldn't have been easier and more pleasant to deal with Ron and the Prestige team. Great service, awesome price, wonderful vehicle, will def be back Couldn't have been easier and more pleasant to deal with Ron and the Prestige team. Great service, awesome price, wonderful vehicle, will def be back! More

Excellent Car Buying Experience. I have been purchasing and leasing cars for the last 22 years. Every car buying experience is different. One thing I always feel uncomfortable in I have been purchasing and leasing cars for the last 22 years. Every car buying experience is different. One thing I always feel uncomfortable in common is dishonesty, pressure from sales and then when the deal is done, another wave of pressure you get from the finance manager during closing to make an additional profit. I understand that car buying experience is always a tag of war between the dealer and the buyer since the dealer wants to make as much of a profit versus the buyer who always wants to pay less. However, in most cases, this tag of war goes beyond being a pleasant experience that whenever I have another car due for purchase, the stress related to choosing a dealer and the hassle of dealing with the sales person is overwhelming. Another frustrating point to car buying is when I, as a buyer have done all my homework of gathering enough information of market values, expected payments, financing rates, car options and current inventory status of a particular dealer find out that the sales person is either less knowledgeable than me or is deliberately hiding that obvious information to try and make a better deal that would benefit the dealer beyond the norm or market average. Some dealers even go to the extent and try to make you believe that there are additional fees like window etching, new car prep detailing and even protection packages fees that are built into the car and has to be part of the selling price without room to exclude or not buy at the buyer’s discretion. My experience with Prestige Volvo is the best dealer experience I have ever had in my 22 years of car buying/leasing. The offer, counter-offer back and forth process was smooth, all numbers were presented to me was in a transparent manner, I was not pushed to buy add-ons I did not want and there was no unpleasant pressure I could feel from the sales person and also with the finance manager at closing. Most part of my deal back and forth was made via e-mail which was my preferred method of communications since I don't like making personal calls during work hours and the honest explanation I was receiving as to why my selling price and monthly payment had been reached to an agreeable point was also transparent and crystal clear. Other Volvo dealers out there simply did not prefer to communicate with me via e-mail, provided automated answers that were totally off from what I was requesting or asking and/or were hesitant in providing me with transparent written information over e-mail. During closing, finance manager was willing to listen to my needs rather than convince to sell me something that I did not need. I ended up purchasing a lease protection package due to my needs. These are one of the main reasons I gave my business to Prestige Volvo even when I knew that Prestige Volvo was not the dealer giving me the best deal of the century. I had better pricing offers out there but the most important part of being transparent and honest made Prestige Volvo my choice. Will keep posting on how my service experience goes at Prestige Volvo. More

Re-Leased a new XC60, great experience with little hassle! Tina Bilokin, our sales consultant, is awesome. This is our second lease with her and she is very knowledgeable and through about the XC70 lease that Tina Bilokin, our sales consultant, is awesome. This is our second lease with her and she is very knowledgeable and through about the XC70 lease that we returned as well as the new lease on the XC60. She gave us a number of options (lease buyout vs new lease XC90 vs new lease XC60) and we got honest advice (pros/cons) about each option. She explains the cars well and is very adept at dealing with our specific needs (e.g. we needed a rack for our new XC60). Overall, a great experience and I would recommend Prestige Volvo to anyone looking for a solid, safe family car or a really nice, modern SUV (XC90)! I hope that one day Volvo will make an XC90 Pickup Truck ;) More

No pressure experience The employees from the moment I arrived acted like they were more concerned I have a good car than buying any car that day. I enjoyed the ability to v The employees from the moment I arrived acted like they were more concerned I have a good car than buying any car that day. I enjoyed the ability to visit a few times in the week to decide on a vehicle. I would go back to buy my next Volvo. More