Preston Superstore

Best car buying experience I have ever had I found the dealership through some online sites after having a bad experience with a closer dealership to where I live, one that I not only purchased I found the dealership through some online sites after having a bad experience with a closer dealership to where I live, one that I not only purchased a new car from a few years back but one that I also referred my Father to and he also bought his new car from there. I first spoke to Chris Kimmel who set me up with an appointment the next day with William Brian Boswell and Ed Smith. The dealership is about a 40 minute drive from my house with no easy access to highways so I was reluctant at first but went anyway and that was the best decision I have made throughout all of this. As soon as I walked in for my appointment I noticed they had my name up on a board for my scheduled time and was greeted by a very nice woman (and I am so sorry for not remembering her name) and also Brian with whom I had the appointment with. From the very start I felt welcomed but was still not sure, in my situation with my credit and my current low rate and car payment, how they were going to be able to help me. Brian and I went over a few things and then Ed Smith came along and went over everything with me and even stated that the numbers I had from the other dealership, which were very high, did not make sense to him and he was going to figure this out. I feel that both Brian and Ed went above and beyond to make sure I drove out of there not only in the new car that I wanted but a very happy and loyal customer, and that, I most certainly am. They got me very close to the rate I was currently in as well as pretty much the exact monthly payment I was making. I made it clear from the beginning that I did not have to buy a new car and that I just wanted to. Also that I would not take a car that had any less features than my current car and they came through and then some. And when it came time to meet with finance, James Preston, I again could not be more happy. He really made things very clear and explained all of my options with nothing but honesty, not to mention how quick the process was. Actually the whole experience was very quick and very efficient. I could keep going on about all of the wonderful things about this dealership but I feel that anyone who has done business with them already knows it all. More

Service Excellence Took my 2016 Cadillac SRX for a check engine light being on and got my loaner car. Made it home and it was already fixed! Took my 2016 Cadillac SRX for a check engine light being on and got my loaner car. Made it home and it was already fixed! More

Fantastic Buying Experience Curt Riddle went above and beyond to find me the vehicle I was looking for at the best price possible. Throughout the entire process he was professsio Curt Riddle went above and beyond to find me the vehicle I was looking for at the best price possible. Throughout the entire process he was professsional and responsive. Very positive experience with the entire Preston team. I will be seeing Curt at Preston the next time I am looking for another vehicle. More

Great Service Bill Lane does a great job and makes the process go as smooth as possible. Both Bill Lane and Bill Preston knew what I wanted and found a way to make Bill Lane does a great job and makes the process go as smooth as possible. Both Bill Lane and Bill Preston knew what I wanted and found a way to make it work. I have been going there for years and will continue. More

Best Kia service in NE Ohio! Il continue going to BURTON to see these guys for everything my Sorento needs. Highly recommend them!!! Sales and service are both wonderful people! Il continue going to BURTON to see these guys for everything my Sorento needs. Highly recommend them!!! Sales and service are both wonderful people! Love their customer room too. More

Oil change This was a service visit for an oil change that was due. We enjoy the customer service Kia of Burton provides. Keep up the great work! We highly recom This was a service visit for an oil change that was due. We enjoy the customer service Kia of Burton provides. Keep up the great work! We highly recommend your dealership. More

You are all Unbelievable !! We bought 18 optima ex You guys really care about Your Customers and go beyond In making and taking care of Your Customers! Thank You !! We bought 18 optima ex You guys really care about Your Customers and go beyond In making and taking care of Your Customers! Thank You !! More

Customer Satisfaction No wonder we've returned a second time to Preston Ford to purchase a vehicle! The customer service is outstanding with team effort service their numb No wonder we've returned a second time to Preston Ford to purchase a vehicle! The customer service is outstanding with team effort service their number one priority. Many thanks to Mr. Preston, Daryl, Dakota, and Wally for their hard work in making such a smooth transition. No doubt we'll be back! More

Great Teamwork at its best . Jimmy was superb . He was courteous, knowledgeable and delivered on his promises . The manager was checking our trade in ca Teamwork at its best . Jimmy was superb . He was courteous, knowledgeable and delivered on his promises . The manager was checking our trade in car for its condition and agreed to the negotiated trade-in value while we were talking with Jimmy, to save time. Jim Preston then finished up the paperwork with us along with the financing plan. Jimmy then spent time transferring the plates and showing us all of the new car features. The entire experience was flawless. Very pleased. Would strongly recommend this dealership More

Purchasing new car I worked with Brian Boswell and Ed Smith and they were both great! Brian showed me everything I wanted to see and was very patient and informative. I I worked with Brian Boswell and Ed Smith and they were both great! Brian showed me everything I wanted to see and was very patient and informative. I felt supported and not pressured throughout the process. My family has now purchased two cars from Preston and I highly recommend! More