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Puente Hills Hyundai

City Of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
7,197 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,197 reviews

February 13, 2024

Friendly and fast Waiting area is comfortable and spacious, coffee machine provides a lot of choice. More

by FKWOK
Recommend Dealer
Yes
Employees Worked With
Farsched
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February 13, 2024

Friendly and professional service from the employees. Good quality parts and reasonable cost on repairs. More

by hanwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 13, 2024

Rude, unprofessional and very un-accommodating. Absolutely terrible experience with this dealership from the begging and now the service department has made it even worse. More

by Jpl7072
Recommend Dealer
No
Employees Worked With
Rui
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February 12, 2024

Service assessment was honest, quick, and responsive. I was updated promptly on when my car would be ready and was told what service was done More

by KEVINMONDRAGON
Recommend Dealer
Yes
Employees Worked With
Rui
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February 11, 2024

Gary was very professional and told me about the services that my car needed. He also took time check for any recalls to make sure the car is safe. Gary was very clear with everything. He is awesome and woul More

by youngheekoh
Recommend Dealer
Yes
Employees Worked With
Gary
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Feb 14, 2024 -

Puente Hills Hyundai responded

Gary and our team are very thorough. They always make sure that there are no upcoming unnecessary visits when our technicians can tackle everything during the most recent visit. Thank you for taking note. PH Hyundai Management

February 11, 2024

Great service. Appointment was on time and waiting for service was minimal. The waiting lounge was also very comfortable. More

by reggiemenees
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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Feb 14, 2024 -

Puente Hills Hyundai responded

Thank you Reggie for taking the time to share about our 5-star facilities and recent visit. Glad we checked off all the marks! Have a wonderful 2024. PH Hyundai Management

February 11, 2024

Great Great great great great great Great great great great great great great great great More

by RONALDCCHANG
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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Feb 14, 2024 -

Puente Hills Hyundai responded

That is a "Great" review. Thank you so much for taking the time to share with us all. Have a great day. PH Hyundai Management

February 10, 2024

Car was ready at the time they said. Love the environment in the wait lounge. Thankful for the complimentary water and coffee. Bring back the popcorn machine, the brand they had before w More

by denise21nicole@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
Report | Print
Feb 14, 2024 -

Puente Hills Hyundai responded

We love the feedback regarding both the environment and the type of service our staff provides. We wish we could bring back the popcorn machine. We have certain brain standards we are required to uphold for the manufacturer. Thanks! PH Hyundai Management

February 10, 2024

It was efficient and accessible The process was fast and efficient and the employees such as Noah were accessible and easy to talk to. More

by tristangalang12
Recommend Dealer
Yes
Employees Worked With
Noah
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Feb 14, 2024 -

Puente Hills Hyundai responded

"Fast and efficient" are the way we earn 5-stars! Thanks for sharing. Have a great week. PH Hyundai Managemen

February 10, 2024

mostly fixed, but still has issue vehicle makes noise. The car went to the repair, and fixed mostly. But it still makes noise More

by minseokhan37
Recommend Dealer
Yes
Employees Worked With
repair
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Feb 14, 2024 -

Puente Hills Hyundai responded

Hmmmm. well thank you for your continued patience. Did you bring this up to the adviser who assisted you? Let's try and resolve the noise on the next visit. Thank you. PH Hyundai Managemen

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