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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,531 Reviews

4,531 Reviews of Puente Hills Hyundai - Service Center

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December 26, 2023

Javer was beyond exceptional and made me feel so welcome the moment I arrived. He answered all my questions and was great the entire visit! I will definitely be back to service my vehicle at this location b More

by Monique
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
December 26, 2023

Always friendly and skilled employees. Dealership is beautiful, and clean. Waiting area is comfortable and well stocked with coffee and snacks. Puente Hills Hyundai just does it right! More

by gerilou54
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
December 26, 2023

Professional services, courteous Clean waiting room Organized and well managed Services delivered as promised, no up sale More

by aa44aa
Recommend Dealer
Yes
Employees Worked With
Chris
December 25, 2023

Jae Lee is a highly efficient and sufficient as well as reliable. Jae Lee is a highly efficient and sufficient as well as reliable. Explain clearly and professional. He is trustworthy and like able person. More

by TIFFANYNGUYEN11
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
December 25, 2023

New battery from dealership is faulty. Wants to charge $200 for diagnosis instead of just switching out the battery More

by Gqd
Recommend Dealer
No
December 24, 2023

Javier provided stellar service! We live in Orange and travel to Hyundai Puente Hills because of his exceptional customer service. More

by Moore.rosa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

He was very attentive and understood the problem I mentioned well. He was very friendly and patient. More

by Ju Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

My service advisor did not tell me that he needed. Pre authorization to get the steering coupling replaced. Hyundai headquarter said they would have replaced it. If I had not already paid for it. Cos More

by Sam Aloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
December 20, 2023

They are always friendly and try to give me quick help. I am very satisfied with their service More

by LJY0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

It was a really good experience. It was a pleasure working with Javer. Javer was accommodating. More

by jmccarter0511
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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