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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,492 Reviews
Call Service Center (626) 709-5741

4,495 Reviews of Puente Hills Hyundai - Service Center

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November 01, 2023

My 2014 Elantra was having major issues with the front suspension. Took the car in per my extended warranty, and was greeted by Noah who would become my service advisor. My vehicle needed extensive repair More

by CHRISTINA.PURIFOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Light
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November 01, 2023

Javere was very helpful the entire time my vehicle was being repaired. He kept me updated on any new progress. And responded to all my emails regarding questions I had about my warranty and repairs. More

by EVEGARCIA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2023

He did pretty well. Got me in and out in a decent time. He was efficient. It's hard for him to go above and beyond in this kind of scenario More

by Ashleytorres84
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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Nov 01, 2023 -

Puente Hills Hyundai responded

Jave makes sure all our guests are treated to a 5-star experience. Thanks for sharing. PH Hyundai Management

October 31, 2023

Friendly staff, gets the job done in a timely manner. Answered our questions with knowledge. More

by kng4411376
Recommend Dealer
Yes
Employees Worked With
Tino
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Nov 01, 2023 -

Puente Hills Hyundai responded

Happy to read our team processed your visit in a timely manner and they were able to answer all your questions. Have a great day. PH Hyundai Management

October 31, 2023

Very clean, attentive, good service, helpful, respectful, nice, tino was very helpful and offered to help with a variety of things. More

by rheo2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino
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Nov 01, 2023 -

Puente Hills Hyundai responded

Fantastic to read this 5-star review about your recent visit. Have a great week and thank you for sharing. PH Hyundai Management

October 30, 2023

it is clean, it has beautiful people, and very respectful attention and very professional all the time with a great and fast services More

by NATHALI.ZEQUEIRA
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Puente Hills Hyundai responded

We love our newly remodeled facility. Thank you for taking notice and sharing. Have a great day. PH Hyundai Management

October 30, 2023

Jae was great! Thank you having him as my service advisor! My issues were solved. More

by helenluo999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Puente Hills Hyundai responded

Thank you Helen for the 5-star love. Have a great week. PH Hyundai Management

October 30, 2023

Service consultant hard to contact. He left voice messages and I call 2~3 times to connect. More

by Joon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah
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Nov 01, 2023 -

Puente Hills Hyundai responded

Hi Joon, sorry about that. Please contact Sean K. our service director and he will make sure you are taken care of. Thank you, PH Hyundai Management

October 30, 2023

Took my Genesis in for routine maintenance on 10/24 ans still haven't the work completed! I'm without a car and this is causing a lot of problems at home. Hopefully this problem will be resolved soon!! More

by dmoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Puente Hills Hyundai responded

Sorry about the delay, thank you for the feedback. We are working as fast as we can but waiting on parts from the OEM. PH Hyundai Management

October 29, 2023

Isaac provided good customer service, friendly, and got my car serviced in a reasonable amount of time. More

by ALANAR288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Serrano
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