Javier Olivares

Puente Hills Hyundai responded

Hi there, thank you for the great review! We’re happy to hear Sean and Javier provided professional, reliable service and that you’d choose to work with us again in the future. We genuinely appreciate your support and your business. - Mike L., General Manager

Puente Hills Hyundai responded

Hi Judie, thank you for sharing your experience. I’m very sorry to hear about the frustration and the inconvenience you went through. This is not the level of communication or clarity we expect from our team. We attempted to locate your visit in our system, but were unable to find matching records, which makes it challenging to review the specifics of what happened. That said, your time is valuable, and you should never feel misled or inconvenienced. I would appreciate the opportunity to speak with you directly so I can better understand the details and address this appropriately with my staff. Please feel free to reach out to me at your convenience. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for sharing your experience with us. We’re happy to hear that your first service visit went quickly and smoothly. Joey works hard to provide friendly, efficient service, and we’re glad their support made a great impression. We appreciate you choosing us and look forward to assisting you again. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for your kind words and for recognizing Javer’s excellent service! We’re so glad he made such a positive impression, and we appreciate you taking the time to share your experience. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for sharing your experience! We're glad to hear that Sean and Javier provided fast, knowledgeable service and that you enjoyed the convenience of our online appointment system. We appreciate your feedback and look forward to seeing you next time. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you, laureluna304! We appreciate the 5-star review. Have a nice day. Let us know if you have any questions. Mike L. General Manager

Puente Hills Hyundai responded

We’re delighted to hear that you had a great experience with our service team and amenities! Thank you for recognizing our efforts to make every visit comfortable and convenient. We appreciate your business! - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for the great feedback! We’re so glad our team provided excellent service and took the time to explain everything clearly. It’s wonderful to hear that their knowledge and professionalism made your experience such a positive one. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you so much for your thoughtful feedback! Sean and I genuinely appreciate your kind words - it was our pleasure to assist you and make your visit a great one. We’re grateful for your trust and look forward to seeing you again soon. - Mike L., General Manager

Puente Hills Hyundai responded

We’re happy to hear Javer made your experience so positive and that your car is performing well after service. Thank you for sharing your feedback and for choosing Puente Hills Hyundai! - Mike L., General Manager