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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,518 Reviews
Call Service Center (626) 709-5741

4,518 Reviews of Puente Hills Hyundai - Service Center

Sort by
March 27, 2025

Great service. Javier is great. Front the moment you call to the appt. Javier makes it seem flawless. More

by KENCINAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2025

Senior service advisor Tino was nice and very courteous and very professional and very helpful. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 26, 2025

Very happy with the service you provide. Will continue doing there for any future repairs. More

by teresamojarro44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Puente Hills Hyundai responded

Thank you Teresa for sharing about your recent service visit working with Javer. Have a great day. Mike L. General Manager

March 25, 2025

No one followed up with me about my situation or concerns. I have called the service department and still no return phone call More

by HAPPY51717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Mar 27, 2025 -

Puente Hills Hyundai responded

Hello Happy, please private message me or Sean K. directly with your contact information. We apologize for the miscommunication and want to make sure your questions are addressed quickly. Thank you, Mike L. General Manager

March 25, 2025

I feel that he is real professional person and always do his best. Thank you for the car what I want to have. More

by naraboja73min
Recommend Dealer
Yes
Employees Worked With
Harley Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Puente Hills Hyundai responded

Congratulations on your new Hyundai. We will share this great review with Charley and the team today. Mike L. General Manager

March 25, 2025

Long wait time. Nothing was proven that any maintenance was done. Only the invoice was given. More

by drinamorales
Recommend Dealer
No
Employees Worked With
Rui
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Mar 27, 2025 -

Puente Hills Hyundai responded

Sorry about the wait, all our guests can view their vehicle being worked on directly throughout the process. We send videos and have a viewership area at the dealership. Thank you for your feedback. Mike L. General Manager

March 25, 2025

Quick and clear process areangement made my first vehicle service very smoothly. Also, the advisor, Joe Quetero, was nice and friendly. Overall, I had a good experience More

by linhsuan H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Quinterio
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Mar 27, 2025 -

Puente Hills Hyundai responded

"Quick and clear" is what we aim for with each of our guest's visits. Thanks for taking notice. Mike L. General Manager

March 25, 2025

Had a pleasant experience at Puente Hills Hyundai, compared to my experience @ two other Hyundai dealerships. The staff was courteous, professional & knowledgeable. Looking forward for future servic More

by lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Mar 27, 2025 -

Puente Hills Hyundai responded

Fantastic to read this. Glad our team in service provided you with a 5-star experience after dealing with 2 other local Hyundai dealerships. This means the world to us. Have a great day. Mike L. General Manager

March 23, 2025

The dealership has always satisfied my needs when I take my cars in for service and I trust my service advisor. More

by LDWOMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 23, 2025

The dealership was nice and clean,with hot coffee for the customers that were waiting for their car . More

by L.YOUNG15LY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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