Puente Hills Hyundai - Service Center
City Of Industry, CA
4,483 Reviews of Puente Hills Hyundai - Service Center
It's convenient for me, however the service advisors I've worked with can work on their customer service skills and be more personable and less arrogant. Jhordyn B. was a bit rude and cocky for no reason, I worked with can work on their customer service skills and be more personable and less arrogant. Jhordyn B. was a bit rude and cocky for no reason, I was only getting an oil change. He even said he "doesn't mean to be rude, but.." so if you know you are, then keep your comments to yourself. More
Poor Customer Service & Management ! Supervisor Manager never returned my. When I called person answering calls hung up on me Supervisor Manager never returned my. When I called person answering calls hung up on me More
Had a courteous and prompt welcome. The facility was comfortable and clean. My vehicle was ready in a reasonable time. The facility was comfortable and clean. My vehicle was ready in a reasonable time. More
The service was excellent as usual. The advisor was both professional and respectful to my needs. The advisor was both professional and respectful to my needs. More
I appreciate that they care and willing to help out. It was very informative and clear of the process and the steps they were taking to get to the issue the Santa Fe was having. It took a few months to It was very informative and clear of the process and the steps they were taking to get to the issue the Santa Fe was having. It took a few months to identify the problem and three weeks to get it fixed. I’m very happy that the truck is running like new. Also I want to acknowledge Javer for his amazing job taking care of us. He was so helpful and knowledgeable. He explained everything to us and the time frame. We knew what to expect and it was easy to understand that it was going to take time to get to the root of the problem. Please inform Javer of his awesome work he is preforming. We are full of gratitude for his service. Thank you Javer for everything you do. We appreciate you. More