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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,536 Reviews

4,536 Reviews of Puente Hills Hyundai - Service Center

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February 25, 2023

Puente hills Hyundai has always been reliable, friendly, and helpful. Wouldn’t go anywhere else. More

by natalie_orellana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

We do our best every time. Thanks for noticing. Have a great week. PH Hyundai Management

February 25, 2023

Best service, great afford, alot of helpful in need. Service rep was very kind too. And very clean location. I really like this place and service More

by catzfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

Thank you for your continued patronage Catzfm. We appreciate you taking the time to share about your recent 5-star experience. PH Hyundai Management

February 25, 2023

Good service, however very lengthy wait time. Over 3 hours for an oil change, minor service. More

by GL1282611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

Sorry about the delay. We will do our best to step up the turn around time next visit. PH Hyundai Management

February 24, 2023

The dealership looks great, it has recently been renovated. It’s clean and organized. The new cashier area is welcoming, with the natural light from the large windows. More

by SELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khorramshahr Borla
February 24, 2023

Jay was very helpful and friendly and was very detailed in letting us know what was going on with our car. More

by isaiahb.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

good service, clean, comfortable, quiet waiting area, professional helpful staff, on time service and courtous More

by TON.AGUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Service from the start to finish was prompt . Ride from the service to the nearby area with restaurant and stores was provided with short waiting time. Jhordan from the service department explaine More

by FESANANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan from Service Department
February 23, 2023

Very good service from Lee. He took the time to explain to me what are the necessary things that should be done in my car. I'll return to this readership and ask for Lee to help More

by OALEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

I expressed myself given the service I received and now you have the service advisor call to argue with me on my comment. Overall it’s just wrong and the process needs to be revisited. I know I will more More

by Please don’t argue with me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’ll just receive more threat and argument
February 23, 2023

Everyone is genuinely happy to help. I was having car trouble and and three of the employees were very helpful and informative. My service advisor was Javer and as usual was the best! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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