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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,480 Reviews

4,480 Reviews of Puente Hills Hyundai - Service Center

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December 16, 2021

Javier did a great job of keeping me informed and got the car back to me in a timely manner. More

by DAZEDAD
Customer Service
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

The people are always wonder especially Jordan but I was frustrated it took nearly 5 hours to figure out my cars issue. More

by DANA0LITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan in service. He gets 5 stars.
December 16, 2021

The adviser was very professional and helpful. And answer all my question. I am very happy with the services More

by CHENXIAOBAO1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
December 15, 2021

Quick service with a friendly & helpful staff. Prices are reasonable, for a dealership. And my car here's washed for free every time I bring it in for servicing too. More

by PHIL_HSUEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Boria
December 15, 2021

Service Manager Mr. Borla was so helpful with the details of what need to be done and very friendly, Since I left my Sonata, till the day it was ready, he was folling up with me. Great Job More

by Mvaniya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
l BORLA at Service
December 15, 2021

I'm still waiting for the message from the service department for a part for my car. More

by thedrafter
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Puente Hills Hyundai responded

Thedrafter, Please contact us directly to properly assist you. Thank you!

Dec 17, 2021 -

thedrafter responded

I went for service on 11/26/2021 R/O number 684786/1 Service Advisor Jae Lee/3461. The part for my car was not in stick and they ordered the part and they were supposed to let me know when the part arrived. I pay $175.00 to get my car and the rest after they performed the work. I'm still waiting for the call. The car is a 2014 Santa Fe sport VIN 5XYZT3LB7EG221951.

December 15, 2021

I have an appointment and arrived 5mins late, I did not wait for long time for my turn to be served. Place was clean and my service agent was clear to explain the amount of cost for the service I requested More

by cathiedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Excellent service very efficient and fast, I always go get my oikd changes there, the rep that helped out was very professional and efficient More

by marizamaldonado86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

George was very genuine and helpful throughout the whole process. Will come back again when needed. More

by PalomoAnthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
December 15, 2021

puente hills Hyundai always has courteous customer service that always go out of their way to assist me. More

by LAURIEVALDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhordan Boria, Service
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