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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,505 Reviews

4,505 Reviews of Puente Hills Hyundai - Service Center

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May 16, 2025

Javer is an absolute gem of a man! Always goes above and beyond for us, always ensuring our needs are meet & we leave happy Hyundai clients! He is the reason why we keep Hyundai in our More

by Carla Mata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Really nice staff that explain everything in a digestable way for non car savy people. More

by aapizarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Quintero
May 15, 2025

The staff is friendly. The mechanics do a good job. I like how there are refreshments for the customers in the waiting room. More

by DEANNA.77
Recommend Dealer
Yes
Employees Worked With
Rui Shen
May 15, 2025 -

DEANNA.77 responded

Friendly service

May 15, 2025 -

DEANNA.77 responded

I’m satisfied with the service there.

May 15, 2025

It’s always been a pleasant experience with Javer. He took care of me with his best effort as usual. More

by 24spinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Friendly reminder a day before and fast on time services. My car got washed after that. More

by IRISCHUNG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Great service! I was helped right away and Joey kept me posted about our car. Thank you! More

by Raisa N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
May 14, 2025

Joey was great! He owned the issue and made sure everything was as it should be. More

by DLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph in service department
May 13, 2025

Everything was good No issues I don't know what else to say I don't know More

by Shortyin626
Recommend Dealer
Yes
Employees Worked With
Joey
May 16, 2025 -

Puente Hills Hyundai responded

You said it all with the 5-star feedback! Thanks for sharing. Have a wonderful weekend coming up. Mike L. General Manager

May 13, 2025

I’m always happy to have Javer as my service advisor! He’s truly the best! More

by KDHolmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Puente Hills Hyundai responded

He is a truly amazing service advisor. We love this review and having him around the store. Thanks for sharing. Mike L. General Manager

May 13, 2025

They have good people that are competent in their jobs. Those who really provide a customer with good service. More

by ROMINAFAISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Puente Hills Hyundai responded

Thank you Romina, let us know how we earn that additional star on your next visit. We appreciate the positive feedback. Have a nice day. Mike L. General Manager

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