Back

Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,563 Reviews

4,563 Reviews of Puente Hills Hyundai - Service Center

Sort by
March 03, 2024

Excellent customer service. Had questions on Auto Hold and emergency braking. Javer explained how they worked throughly. Also linked my Bluelink to this dealership and set up ap More

by julie.armendariz0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
March 03, 2024

People were professional, courteous and helpful. I was out of there a lot sooner than I expected and person who helped me was Tino . More

by Brownbear1857
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toni
March 02, 2024

The experience was great as always. Came in for a concern and javer took care of me like always. More

by Steven Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
Mar 02, 2024 -

Steven Torres responded

Great dealership !

March 02, 2024

Very professional and courteous. Puente Hills Hyundai has taken good care of me since 2015. I purchased a Genisis and Sante Fe from them. I would have purchased my Palisade from them More

by Cjoe7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui
March 02, 2024

Like that my vehicle's history is on file to make sure my vehicle maintenance is updated. More

by NORMA.A.GONZALEZ
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
March 02, 2024

With all the years coming to Hyundai for regular service on our vehicle, Javier is always there. I feel welcomed. More

by NORMA.A.GONZALEZ
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
March 01, 2024

My representative was very helpful and answered all my questions I will definitely recommend Puente Hills Hyundai to all my friends👍 More

by jaeklee714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Puente Hills Hyundai responded

Thank you Jaeklee, Javer is a long-time veteran of Hyundai and our store. He provides all our guests with 5-star service. Not surprised to read this at all. Thanks for sharing. PH Hyundai Management

March 01, 2024

Nice place quick and easy services Jae Lee is an excellent service provider and explained well More

by pedixapparel
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
Mar 02, 2024 -

Puente Hills Hyundai responded

Jae goes above and beyond to ensure all our guests understand what repairs or suggested maintenance is required. Thanks for sharing. PH Hyundai Management

February 29, 2024

Jae did great. Fast and courteous service Jae did great. Fast and courteous service. Totally awesome. Excellent! More

by DSIX62
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
Mar 02, 2024 -

Puente Hills Hyundai responded

"Fast and courteous" checks off some of the big check marks for great customer service. Fanstatic that Jae provided you with just that during your recent visit. Thank you, PH Hyundai Management

February 29, 2024

Everything is good except long waiting to finish the engine oil change around 2.5 hours. More

by icando365
Recommend Dealer
Yes
Mar 02, 2024 -

Puente Hills Hyundai responded

Sorry for the delay, Tuesday-Thursday is the slowest days for walk-in traffic. You can always schedule an appointment as well. Thank you, PH Hyundai Management

...
91
...