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Puente Hills Toyota
City of Industry, CA
1,363 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,363 Reviews of Puente Hills Toyota
March 30, 2018
Excellent Customer Service Excellent customer service. Service advisor was patient and he took the time to expalin in detail everything that needs to be done to the vehicle. Excellent customer service. Service advisor was patient and he took the time to expalin in detail everything that needs to be done to the vehicle. More
by User-4ebf062cbc
Verified CustomerEmployees Worked With
kin kwan
March 30, 2018
Friendly services Service representative handled my Sienna safety recall very well and know exactly how long it will take to wait. He also reminded me what other servi Service representative handled my Sienna safety recall very well and know exactly how long it will take to wait. He also reminded me what other services I will need in the future. More
by kevchin
Employees Worked With
Andrew Cheng-Nan Chang
March 30, 2018
Great customer by the service writer. He was friendly I found the service writer to be both friendly and professional. I will return for all my services instead of going to Longo. This dealership is the c I found the service writer to be both friendly and professional. I will return for all my services instead of going to Longo. This dealership is the closest for me and I really liked the service. I am not sure of the service writer name ?? More
by SABOWM920
Employees Worked With
Tom Anderson
March 29, 2018
good people-good service- pleasurable experience its all in the title of my review.the work was good and preformed in atimely fashion. the people who assisted me were courteous informative and knowl its all in the title of my review.the work was good and preformed in atimely fashion. the people who assisted me were courteous informative and knowledgeable. More
by KEEPONTRUCKIN352
Employees Worked With
rossano navarro and a gentleman named song or sun i not sure not on my invoice
March 29, 2018
The tech stold my new with tags sunglases I went yesterday to to a oil change and they recoment me to do cabin filter and air filter change so i seed yes i had 2 brand new sun glases armani ex I went yesterday to to a oil change and they recoment me to do cabin filter and air filter change so i seed yes i had 2 brand new sun glases armani exchang and wen i got home and check my glove conparment i was missing one pair. So i called the dealer and they sad that they wore going to investige so they called me back and that the tech did not recall it. Thats my last time going to that dealer they did not do nothing to resolve my problem. Thanks puente hill toyota for nothing. More
by ALFPRE79
Employees Worked With
Nick Cardin, Scott Petersen
March 29, 2018
Regular check up I always go there for regular check up and this time, another excellent service on oil change and they checked for those I had concerned the most I always go there for regular check up and this time, another excellent service on oil change and they checked for those I had concerned the most More
by HWONG0210
Employees Worked With
Doris Song, Jenny Lopez
March 29, 2018
PUENTE HILLS SERVICE REVIEW PUENTE HILLS TOYOTA, ESPECIALLY TOM ANDERSON ARE VERY HELPFUL, FAST AND EFFICIENT. THEY ARE STRAIGHT FORWARD WHEN AN ADDITIONAL REPAIR IS NECESSARY. T PUENTE HILLS TOYOTA, ESPECIALLY TOM ANDERSON ARE VERY HELPFUL, FAST AND EFFICIENT. THEY ARE STRAIGHT FORWARD WHEN AN ADDITIONAL REPAIR IS NECESSARY. THE BEST SERVICE I HAVE ENCOUNTERED IN MY 63 YEARS. More
by DAVID@PRIMETRANS.COM
Employees Worked With
Tom Anderson
March 29, 2018
Toyota dealership in City Industry. LIE to get a car sold. They said they would pay off our trade in. They didn't, they added the payoff amount of the trade into our new car payment! They said they would pay off our trade in. They didn't, they added the payoff amount of the trade into our new car payment! More
by KORY517
Employees Worked With
Danny Anbar
March 29, 2018
Best service agent Raymond is the best service agent as always. No hassle, no bother, and get things done for the timeframe I desired. What else you want me to say? I Raymond is the best service agent as always. No hassle, no bother, and get things done for the timeframe I desired. What else you want me to say? Isn’t that the best service ever? More
by Yaoyao24
Employees Worked With
Raymond Shea
March 29, 2018
Great Customer Service I like to go to Puente Hill Toyota to get my car service. The service waiting time is good. I enjoy the free drink and a cookie. Plus a movie to wa I like to go to Puente Hill Toyota to get my car service. The service waiting time is good. I enjoy the free drink and a cookie. Plus a movie to watch while you wait for your car to be serviced. Tom is very helpful in recommending which service needs attention and not being pushy for me to get it done. I appreciate that. More
by PHENG2008
Employees Worked With
Tom Anderson
