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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
448 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 448 reviews
January 23, 2020
Gets the work done Purvis handles repair/maintenance issues with professionalism and skill. If you need to wait while work is being done the waiting area is clean and co Purvis handles repair/maintenance issues with professionalism and skill. If you need to wait while work is being done the waiting area is clean and comfortable. The service managers keep you updated. More
by becky12602
Employees Worked With
Matt Brinson
Helpful January 21, 2020
Excellent There is a reason why Purvis Ford has so many repeat customers. The service was great and was completed in a timely manner as always! There is a reason why Purvis Ford has so many repeat customers. The service was great and was completed in a timely manner as always! More
by Wrschichester
January 21, 2020
I was in the market to buy a new vehicle for my wife and had decided on getting an Edge. So it happened to rain and we couldn’t do much work that day me and a co-worker rode down to Purvis Ford.Within secon had decided on getting an Edge. So it happened to rain and we couldn’t do much work that day me and a co-worker rode down to Purvis Ford.Within seconds of starting to look at the cars a salesman by the name of Ross came and got me to the vehicle I was looking for.He went over everything with me about all the features of the Edge.I came back 2 days later with my wife and bought it. I was surprised by how good Of service we received and done in a timely manner. I have already recommended 2 of my co-workers to Purvis because they are in the market for a new vehicle. So when I am in need of another vehicle I know exactly where to go.Thanks a lot Purvis Ford. More
by rowchillwill505
Employees Worked With
January 21, 2020
Thankful I am blown away by the customer service I received from Daniel Mullins. Not only was he very kind and understanding; he worked very hard to help me in I am blown away by the customer service I received from Daniel Mullins. Not only was he very kind and understanding; he worked very hard to help me in an incredibly stressful situation. He went above and beyond to keep me informed, as well as remained very patient as I had many questions. Daniel has provided me the best customer service I've ever received from Ford in the many years I've done business with them. I am so very thankful for his time, effort, and care! Thank you so much Daniel. More
by madisonrae180
Employees Worked With
Daniel Mullins
January 20, 2020
Always Superb Service at Purvis Ford I have never had a bad experience with this dealership; sales, repair and/or normal service visits, i.e., oil changes, inspections, etc. are always do I have never had a bad experience with this dealership; sales, repair and/or normal service visits, i.e., oil changes, inspections, etc. are always done quickly and with expertise. Tony Simms, Service Advisor, is always very helpful in getting necessary services performed. More
by kacos
Employees Worked With
Tony Simms, Barry Johnson
January 20, 2020
"Dedication at it's highest level" Fully satisfied with the entire service staff, especially service advisor Daniel Mullins. Mr. Mullins goes above and beyond in seeing to it that his c Fully satisfied with the entire service staff, especially service advisor Daniel Mullins. Mr. Mullins goes above and beyond in seeing to it that his customer is well informed throughout the process. Dan K. More
by Dan K.
Employees Worked With
Daniel Mullins
January 18, 2020
Dan Mullins did a fantastic in ensuring my 2012 diesel F250 was properly serviced. He was honest in his assessment and did not try to mislead me into getting service that was not necessary for my vehicle. F250 was properly serviced. He was honest in his assessment and did not try to mislead me into getting service that was not necessary for my vehicle. I would highly recommend this individual for his integrity and honesty in taking care of the customers needs. More
by Chessie
Employees Worked With
Daniel Mullins
January 15, 2020
Never encountered an issue with service. Especially this time around, service was ever and beyond in capturing what was occurring and diagnosis. Always a great experience and great performed work. Would hig time around, service was ever and beyond in capturing what was occurring and diagnosis. Always a great experience and great performed work. Would highly reccomend to anyone. I dealt with Matt who really helped our family especially during a scary situation when issue was first encountered. A special thanks to him and the team who gave us such a great experience. More
by JACELYNOLIVELLA
Employees Worked With
Matt Brinson
January 08, 2020
Very satisfied. Love how they call you with an update / progress on your repair. Tony and Troy are top notch service advisors! Recommend this group highly. progress on your repair. Tony and Troy are top notch service advisors! Recommend this group highly. More
by Brett W
Employees Worked With
Troy & Tony
December 30, 2019
As always!! The the performance of the service team at Purvis Ford is excellent. Always courteous, and helpful. Easy to make an appointment and work was done within the time frame given. Thank you Purvis Purvis Ford is excellent. Always courteous, and helpful. Easy to make an appointment and work was done within the time frame given. Thank you Purvis Ford!! More
by Vettkeeper
Employees Worked With
Troy D Robb
