
Quality Subaru
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Damaged /not us I purchased my car at Schaller Dealership ,but the car was originally from Quality Subaru , so we went to Quality Subaru and had them install side win I purchased my car at Schaller Dealership ,but the car was originally from Quality Subaru , so we went to Quality Subaru and had them install side window deflectors on my car and the person who installed them chipped the paint and a scrap mark from the installation. When my husband went and showed the service manager , he said they did not do it. You could tell that a tool fell from the roof and chipped the paint and left a scuff mark. It was on the passenger side . I keep this car in the garage and look over the car everyday since I bought it. They did give us touch up paint. Luckily my husband has the experience to touch up the spot since he was a certified body tech and mechanic. I would have liked validation that this happened at the service dept. I know stuff happens sometimes, but they kept saying it did not happen there. More
Great value Gave me better quote and honored the quote. Sales people were courteous and helpful. Waited for few months for the vehicle. Met the expectations on th Gave me better quote and honored the quote. Sales people were courteous and helpful. Waited for few months for the vehicle. Met the expectations on the new vehicle and delivered it. More
Service The service team at Quality Subaru was courteous and efficient. The quality of service was good. The waiting room is very comfortable and even if you' The service team at Quality Subaru was courteous and efficient. The quality of service was good. The waiting room is very comfortable and even if you're just dropping your car off the service team is always good about calling you when your vehicle is ready. More
Great Service I am always greeted with a smile and even when the service department is busy I never wait. Service is prompt and all questions answered. I am always greeted with a smile and even when the service department is busy I never wait. Service is prompt and all questions answered. More
Accommodating service Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could get work done. More
traded in old and bought a new car I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used the service department for maintenance of my old car at this dealership. It was my prior relationship with the service department that brought me into their sales department when I was looking for a new car. The experience with my sales representative was pleasant and pressure-free. He listened carefully to what I wanted and explained the various options available to me. I got a fair value for my trade-in and he called to inquire how I was doing after my new purchase just as he said he would. The experience with financing was also hassle-free. I was informed of my options and the rationale behind add-ons but not pressured in one direction or the other which left me feeling empowered to make the decision that was right for me. I recommend both the sales and service departments at this dealership for their good humor, professionalism and integrity. More
Tune up I have heard good things said about the quality of the service Wallingford Subaru gives so I thought I would try. I appreciate the personal and detail I have heard good things said about the quality of the service Wallingford Subaru gives so I thought I would try. I appreciate the personal and detailed attention the dealership gives and fair pricing. Karen is no exception to that. She is service with a smile and very present to work with. More
I Had a Great Experience As always I got a great service at Quality Subaru, the folks here are simply AWESOME. Karen Prisco is always pleasant and courteous, I definitely reco As always I got a great service at Quality Subaru, the folks here are simply AWESOME. Karen Prisco is always pleasant and courteous, I definitely recommend this dealership. More
Helpful Friendly and good follow up Staff was very very friendly, courteous and attentive in listening to what I was looking for in my next new car purchase. Excellent follow up was crit Staff was very very friendly, courteous and attentive in listening to what I was looking for in my next new car purchase. Excellent follow up was critical to achieve a great customer experience - so thanks to Chad Esposito my sales cosultant and Mike Ward who handled the business transaction. This is my second Subaru and the maintenance folks have been excellent. Great team work! More
My mother and I have a wonderful overall experience. My mother and I had a wonderful, positive experience this week. Ralph Aquino was a pleasure to work with. He made the entire process seamless. This My mother and I had a wonderful, positive experience this week. Ralph Aquino was a pleasure to work with. He made the entire process seamless. This was the first experience that either my mother or I have ever had with Subaru, and I would highly recommend this dealership. More