Quality Subaru

Great Service I am always greeted with a smile and even when the service department is busy I never wait. Service is prompt and all questions answered. I am always greeted with a smile and even when the service department is busy I never wait. Service is prompt and all questions answered. More

Accommodating service Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could Easy to schedule and met time expectation for the usual maintenance. Friendly staff and reasonable price. Waiting room comfortable so that I could get work done. More

traded in old and bought a new car I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used the service department for maintenance of my old car at this dealership. It was my prior relationship with the service department that brought me into their sales department when I was looking for a new car. The experience with my sales representative was pleasant and pressure-free. He listened carefully to what I wanted and explained the various options available to me. I got a fair value for my trade-in and he called to inquire how I was doing after my new purchase just as he said he would. The experience with financing was also hassle-free. I was informed of my options and the rationale behind add-ons but not pressured in one direction or the other which left me feeling empowered to make the decision that was right for me. I recommend both the sales and service departments at this dealership for their good humor, professionalism and integrity. More

Tune up I have heard good things said about the quality of the service Wallingford Subaru gives so I thought I would try. I appreciate the personal and detail I have heard good things said about the quality of the service Wallingford Subaru gives so I thought I would try. I appreciate the personal and detailed attention the dealership gives and fair pricing. Karen is no exception to that. She is service with a smile and very present to work with. More

I Had a Great Experience As always I got a great service at Quality Subaru, the folks here are simply AWESOME. Karen Prisco is always pleasant and courteous, I definitely reco As always I got a great service at Quality Subaru, the folks here are simply AWESOME. Karen Prisco is always pleasant and courteous, I definitely recommend this dealership. More

Helpful Friendly and good follow up Staff was very very friendly, courteous and attentive in listening to what I was looking for in my next new car purchase. Excellent follow up was crit Staff was very very friendly, courteous and attentive in listening to what I was looking for in my next new car purchase. Excellent follow up was critical to achieve a great customer experience - so thanks to Chad Esposito my sales cosultant and Mike Ward who handled the business transaction. This is my second Subaru and the maintenance folks have been excellent. Great team work! More

My mother and I have a wonderful overall experience. My mother and I had a wonderful, positive experience this week. Ralph Aquino was a pleasure to work with. He made the entire process seamless. This My mother and I had a wonderful, positive experience this week. Ralph Aquino was a pleasure to work with. He made the entire process seamless. This was the first experience that either my mother or I have ever had with Subaru, and I would highly recommend this dealership. More

First Oil Change/ First Interaction We bought our first Subaru in April. Chad, our salesperson, made the experience easy, painless, and actually enjoyable; a first, and one for which my We bought our first Subaru in April. Chad, our salesperson, made the experience easy, painless, and actually enjoyable; a first, and one for which my wife and I are most grateful. The Legacy and Chad sold themselves. End of September I brought the car in for it's first oil change that was FREE. This free service was a smart way for the Service Department to solicit new customers and thus introduce themselves. Karen Prisco , my service consultant, was most pleasant and accommodating. Everything about Quality Subaru has been low key and, in a word, "nice". Hard to find that in today's hurry up world. Praise to Quality Subaru. More

A Pleasant Positive Experience Finding and Leasing a Subaru Was in the market to lease a replacement of a car going off lease. Mark Soll was extremely helpful in finding a 2016 Legacy that we were looking for. Was in the market to lease a replacement of a car going off lease. Mark Soll was extremely helpful in finding a 2016 Legacy that we were looking for. Mark answered our questions thoroughly and we received a fair lease quote. On delivery, Mark did a masterful job explaining the new features and offered to do a refresher course in areas that might confuse us. Mike Ward did a good job explaining the business aspects of the lease and various additional programs that were available. Nietheer Mike nor Mark were at all pushy in their sales approach. More

Great customer service Service Consultant Karen Prisco provided great customer service during last visit on 09/25/2015. She was friendly and accommodated my request for add Service Consultant Karen Prisco provided great customer service during last visit on 09/25/2015. She was friendly and accommodated my request for additional service to my car not previously scheduled. More