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Quebedeaux Buick-GMC

Tucson, AZ

4.4
4,219 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,220 reviews

July 01, 2023

Brought my truck back after three days of owning it because of check engine lights and running poorly. Haven’t had any communication with device or any managers after leaving multiple messages. More

by rjjm1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Kugelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Leone
Jul 03, 2023 -

Quebedeaux Buick-GMC responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Best, The Quebedeaux Buick GMC Team.

July 01, 2023

The experience I had with my sales rep and finance rep were great, however, the detail process was horrible and they missed major things in my car. Found melted crayons in my car door and chewed gum AFTER More

by tony556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ramon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kugelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Quebedeaux Buick-GMC responded

Tony, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Best, The Quebedeaux Buick GMC Team.

Jul 03, 2023 -

tony556 responded

I would love to work something out. Let me know who to contact and i will call them.

Jul 03, 2023 -

tony556 responded

I would love to work something out. Let me know who to contact and i will call them. I would also love to note that I when I did reach out to those I worked with in the buying process, I have not received a single response back. This is definitely making it seem like I am not valued anymore as a customer and that now that my money has been spent, my concerns are irrelevant. I hope your dealership will do the right thing and reach back out to me. Something should be done about this because it is very frustrating.

Jul 03, 2023 -

tony556 responded

I would love to work something out. Let me know who to contact and i will call them. I would also love to note that I when I did reach out to those I worked with in the buying process, I have not received a single response back. This is definitely making it seem like I am not valued anymore as a customer and that now that my money has been spent, my concerns are irrelevant. I hope your dealership will do the right thing and reach back out to me. Something should be done about this because it is very frustrating.

June 30, 2023

The car we came there to see had already been sold, but Joe found another car that was better, and checked all our boxes. A shout out to Joe Butler, great job Joe! More

by meb119.mo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kugelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Butler
Jul 03, 2023 -

Quebedeaux Buick-GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Quebedeaux Buick GMC Team.

June 30, 2023

Great service! Helps everyone, even if credit is not great! Sales agents are great! Thanks Gabby and Alex! More

by seantapley5852
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela Castro and Alex
Jul 03, 2023 -

Quebedeaux Buick-GMC responded

Thank you for this amazing review! We really appreciate your business. Best, The Quebedeaux Buick GMC Team.

June 29, 2023

I highly recommend Quebedeaux and especially Chet Williams and Fernando in finance. Chet explained every detail of the car that I was interested in, and then later explained all the paperwork present More

by cgerleman
Recommend Dealer
Yes
Employees Worked With
Chet Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Quebedeaux Buick-GMC responded

We cannot thank you enough for your wonderful review of Quebedeaux Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Quebedeaux Buick GMC Team.

June 29, 2023

Really excellent group of people working at this dealership. I highly recommend doing business with them if you're in the market for a used car (that's the only experience I can speak to personally) More

by nbranderhorst
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Montoya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Floriant
Jul 03, 2023 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.

June 27, 2023

This dealership change my life plus my family. They did a great job helping me get approved. More

by dawananderson1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diego Gutierrez
Jun 29, 2023 -

Quebedeaux Buick-GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, The Quebedeaux Buick GMC Team.

June 26, 2023

Awesome customer service , knowledgeable and kind took the time to help us find what we needed and recommended great options More

by edgar.leon72
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marie Floriant
Jun 29, 2023 -

Quebedeaux Buick-GMC responded

Edgar, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.

June 26, 2023

Chet and all the staff were very helpful and professional during the whole process. Making this buying experience a very good one, I appreciate their professionalism and caring attitude. Thank you More

by rafaelzuniga34
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chet Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sevian Duarte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Foster
Jun 29, 2023 -

Quebedeaux Buick-GMC responded

Thank you so much for the nice review, Rafael! We really appreciate this feedback and we'll be certain to share your compliments with Chet and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Best, The Quebedeaux Buick GMC Team.

June 26, 2023

Thank you Edgar for everything you were very honest since the get go and very humble I will come back here to get my whole family cars More

by ownlaneeddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Casahonda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Quebedeaux Buick-GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Edgar was able to meet your needs. At Quebedeaux Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Quebedeaux Buick GMC Team.

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