Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,786 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,790 reviews
May 31, 2025
We are so happy with our new Mercedes SUV and our experience with RBM of Alpharetta could not have been better. Lori Mohr was absolutely the BEST! She was super responsive, very informative and gave experience with RBM of Alpharetta could not have been better. Lori Mohr was absolutely the BEST! She was super responsive, very informative and gave us guidance without pressure. She was so pleasant to work with and has even followed up a few times after the sale to be sure we are happy and answer any questions we might have. If you are looking for a new Mercedes give Lori a call! She will make it a great experience! More
by Happy New Mercedes Owner
Employees Worked With
May 31, 2025
Courteus and not pushy, quite professional. Everyone stayed late to see me off with a new car. Everyone stayed late to see me off with a new car. More
by simonmd
May 31, 2025
Everyone at the dealership was completely professional, helpful, kind, efficient from Tim Holley our salesman, Lisa in finance to the young man doing the pre - owned certification in shop. Very pleasant ex helpful, kind, efficient from Tim Holley our salesman, Lisa in finance to the young man doing the pre - owned certification in shop. Very pleasant experience. More
by Tanat2e
May 31, 2025
Best car buying experience I’ve ever had. The entire process was smooth and I was in and out in about an hour. Love that! The entire process was smooth and I was in and out in about an hour. Love that! More
by jaredthivener
May 31, 2025
Tim was a pleasure to work with. I had a lot of questions about the different models and the ease of use of the technology. My questions were answered in a manner that I could unders I had a lot of questions about the different models and the ease of use of the technology. My questions were answered in a manner that I could understand and he quickly realize what was important to me as a driver and what wasn’t. More
by Sharon's Infinity
May 30, 2025
I have bought 3 cars over the years from Reza Aziz, he is absolutely #1 ! absolutely #1 ! More
by barbaralanderson
Employees Worked With
May 28, 2025
I dealt with Vadim Russu at RBM Alpharetta. I found Vadim to be extremely knowledgeable, personable and helpful. He made the car buying experience very enjoyable. I found Vadim to be extremely knowledgeable, personable and helpful. He made the car buying experience very enjoyable. More
by lee
Employees Worked With
May 27, 2025
My experience with Sheaffer was effortless. From test drive to delivery, I was only in the dealership for a couple of hours. This was my second purchase with Sheaffer and I'll be using him agai From test drive to delivery, I was only in the dealership for a couple of hours. This was my second purchase with Sheaffer and I'll be using him again in the future. More
by eric
Employees Worked With
May 23, 2025
I recently purchased a car from RBM of Alpharetta and had the absolute pleasure of working with Victoria. From start to finish, she made the entire process smooth and stress-free. Her professionalism, knowle the absolute pleasure of working with Victoria. From start to finish, she made the entire process smooth and stress-free. Her professionalism, knowledge, and genuine care for helping customers really stood out. More
by Saint Diaz
Employees Worked With
