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RBM of Alpharetta
Alpharetta, GA
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,808 reviews
October 21, 2022
"5 Stars" RBM of Alpharetta truly a "5 Star" dealership from sales to delivery. The upfront honesty, customer service and dedication from Kyle Edson, Sale and Leasing, was "nothing less" of professional. T from sales to delivery. The upfront honesty, customer service and dedication from Kyle Edson, Sale and Leasing, was "nothing less" of professional. Thank you Kyle, for going above and beyond while selling me my "Coupe Light Sport” 450 it was an awesome buying experience! RBM of Alpharetta has definitely gained my loyalty because of you and I will certainly purchase again. The customer service just didn't stop with Kyle. The Financial and Service Manager Roberto Manzur, was very professional, comprehensive and on point of what was negotiated for the final sale. At delivery I was greeted by the delivery concierge Martin, who ensured all innovative and technology features were setup. Finally my purchase experience was clear. concise and with no pressure and for that RBM of Alpharetta and Kyle Edson "5 stars" More
by Wmcclinton1
October 21, 2022
Knowledgeable professionals who provided a very good car buying experience. I would recommend RBM to anyone who is interested in a new Mercedes Benz. buying experience. I would recommend RBM to anyone who is interested in a new Mercedes Benz. More
by Dave
Employees Worked With
Rich Alder
October 19, 2022
Had the best car buying experience from Gwen Moss. She was so knowledgeable of the product and so helpful and nice. Went above and beyond to give me a car shopping experience i never had before. Will She was so knowledgeable of the product and so helpful and nice. Went above and beyond to give me a car shopping experience i never had before. Will definitely be returning when its time to upgrade. Thank you More
by Baraa Alhattab
October 18, 2022
Kyle Edson was a wonderful salesman. He listened to our story and did not pressure us about a sale. His knowledge of the vehicles gave us comfort in deciding which car to purchase. Lisa He listened to our story and did not pressure us about a sale. His knowledge of the vehicles gave us comfort in deciding which car to purchase. Lisa Brennan was also very helpful. This was a great experience for us. More
by skufca
October 17, 2022
Kyle Edson is highly recommended if you are looking for a new Mercedes! This was my fourth new Mercedes and by far the most enjoyable and easiest purchase experience to date. I told him the deal I wanted and new Mercedes! This was my fourth new Mercedes and by far the most enjoyable and easiest purchase experience to date. I told him the deal I wanted and he did me one better - he beat it!!! Kyle was friendly, helpful, and knowledgeable. I rate both him and RBM as 5 out of 5. More
by Frank
Employees Worked With
October 15, 2022
Staff is friendly and knowledgeable. Facility is clean with the high end feel we should expect from a luxury automobile dealership. There is an overall satisfying feeling. Facility is clean with the high end feel we should expect from a luxury automobile dealership. There is an overall satisfying feeling. More
by H. Je
Employees Worked With
Tommy Suh
October 15, 2022
I came into the Mercedes-Benz Dealership today wanting to take a look at a few vehicles. I've been chatting with Kyle via email and set tge appointment for today. Kyle was awesome and very easy to work with. take a look at a few vehicles. I've been chatting with Kyle via email and set tge appointment for today. Kyle was awesome and very easy to work with. Just say happy early 40th to me!!! More
by Adrienne -Whiting
Employees Worked With
October 15, 2022
Purchased my BMW from him 4years ago from Mr. Suh. He told me he's at RBM Mercedes. He found a right Mercedes for me. Great service and sales. Suh. He told me he's at RBM Mercedes. He found a right Mercedes for me. Great service and sales. More
by mzzheng
Employees Worked With
Tommy Suh
