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RBM of Alpharetta
Alpharetta, GA
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,778 reviews
July 12, 2022
Amazing customer service. I felt no pressure to buy or add on extras from Reza or Ramona. The ladies at front desk were just as polite though regrettably i failed to catch th I felt no pressure to buy or add on extras from Reza or Ramona. The ladies at front desk were just as polite though regrettably i failed to catch their names. Martin was also wonderful explaining the tech. I couldn't imagine a more pleasant experience buying my first Mercedes. More
by cstephe1982
July 11, 2022
Kyle Edson at RBM of Alpharetta helped me with the most expensive impulse buy I’ve ever made! In the current market, buying a new car is almost impossible, but the Certified Pre-Owned market had exactly wh expensive impulse buy I’ve ever made! In the current market, buying a new car is almost impossible, but the Certified Pre-Owned market had exactly what I wanted with low miles. I emailed the dealership through their website and Kyle called within 10 minutes. He went over all the specs on the car, pointed me in the direction of the finance application, and messaged me quickly with the pre-approval. He had actual numbers for me within the hour and an appointment made for me to pick the car up the next day. I cannot say enough about how courteous and professional everyone at RBM Alpharetta was. They made this purchase easy from start to finish! Highly recommend visiting their beautiful dealership for your next vehicle! More
by Liz Stallworth
July 11, 2022
Very easy to work with. Response to texts and phone calls was quick and information provided was accurate. Everyone at the dealership was friendly and helpful. Reza provided Response to texts and phone calls was quick and information provided was accurate. Everyone at the dealership was friendly and helpful. Reza provided an excellent sales experience! More
by DS
July 10, 2022
I have been an extremely satisfied customer for years. Consistently exceptional service. I highly recommend the sales and service staffs and management teams. Just wonderful! Consistently exceptional service. I highly recommend the sales and service staffs and management teams. Just wonderful! More
by GJS
July 09, 2022
David Wang has done it again! He went above and beyond to help my husband and I purchase another Mercedes Benz. Ramona Razavi in Finance and Martin Hina in Concierge helped make t He went above and beyond to help my husband and I purchase another Mercedes Benz. Ramona Razavi in Finance and Martin Hina in Concierge helped make this a quick, informative, and smooth process. I would highly recommend David and RBM of Alpharetta for anyone shopping for a new vehicle. We are customers for life!! More
by Mazita.polk@gmail.com
July 08, 2022
Vadim Russu he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
by FARZAD
July 07, 2022
Very professional and responsive. Reza was s pleasure to deal with and made the process simple and stress free! Reza was s pleasure to deal with and made the process simple and stress free! More
by Chase.mallein
July 06, 2022
Sid Karaca is the Rock Star! He is very knowledgeable and patient! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help He is very knowledgeable and patient! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible.I highly recommend this dealership and of Courdr Sid Karaca! More
by Jiaojiao Li
Employees Worked With
