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RBM of Alpharetta

Alpharetta, GA

5.0
5,950 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,950 reviews

March 31, 2022

Great service from Donnie and Rich. Friendly, knowledgeable, and very personable. It was a joy to work with this group! More

by Mari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Moore and Lisa Brennan, Rich Alder
Mar 31, 2022 -

RBM of Alpharetta responded

Thank you very much, Mari. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Donnie and Rich could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 31, 2022

Mr. Mark Higgs is very professional and friendly. He did an awesome job. We loved to do the business with him. We definitely will recommend him to our family and friends. More

by Michellelin7890
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Mar 31, 2022 -

RBM of Alpharetta responded

Thank you, Michellelin7890, for the wonderful review. We are pleased to hear that Mark took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

March 31, 2022

Mark was attentive and helpful from the start. I found used car online and though it wasn't a Mercedes, Mark worked with me to ensure it was everything I wanted. It was the easiest car buying expe More

by Jlking1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan, Mark Higgs
Mar 31, 2022 -

RBM of Alpharetta responded

Thank you very much, Jesse. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 31, 2022

Reza was so helpful and answered all of my questions. His response time was very quick and the entire staff made the purchase seamless. More

by alisoncaldwell72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Alder, Roberto Manzur
Mar 31, 2022 -

RBM of Alpharetta responded

Thank you very much, Alison! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza, Rich and Roberto took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

March 31, 2022

Very happy with customer service at this dealership. This was my second purchase there and they continue to show the professional experience I expect from Mercedes’ Benz. More

by kkeenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

RBM of Alpharetta responded

Thank you, kkenny. We really appreciate the kind words. Thank you for your continued loyalty and business! We're delighted to hear that Reza could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 31, 2022

What a pleasure it was to work with John on the purchase of my new Mercedes EQS. The new car buying process has change quite a bit since the pandemic, but John helped me through this journey. Professional More

by jtgreektexas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer, Roberto Manzur
Mar 31, 2022 -

RBM of Alpharetta responded

Thank you, jtgreektexas! We really appreciate the kind words, and thank you for your business. We're delighted to hear John could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 31, 2022

Excellent facility. Purchased our second Mercedes GLC from them David Wang was our sales rep. He is polite, fun, professional and very helpful making our purchase a p More

by bob holfels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Mar 31, 2022 -

RBM of Alpharetta responded

Thank you very much, Bob! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that David took excellent care of you during your visit and we congratulate you on your new GLC! Happy driving, RBM of Alpharetta

March 30, 2022

Rich Alder is a true gentleman and I couldn’t be more thankful for his dedication to help me purchase my second Mercedes GLE! His follow up and attention to detail his truly exceptional. He was so patien More

by jamiewalkermarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Mar 30, 2022 -

RBM of Alpharetta responded

Thank you, Jamie, for the kind words about RBM of Alpharetta. We're delighted to hear that Rich took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 29, 2022

Jeff is the consummate professional. He is attentive and patient. It was red carpet from the time we walked in to the photo shoot with the beautiful red bow. The entire experienc More

by monicahines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Mar 29, 2022 -

RBM of Alpharetta responded

Thank you for your kind words and business! We hope that Jeff and the rest of our dealership can continue to delight you. We greatly appreciate you taking the time to share your experiences with us. Sincerely, RBM of Alpharetta

March 29, 2022

Gwen was a refreshing saleswoman to work with. She was so pleasant and knowledgeable. Gwen went the extra step to verify facts and details about the car for our daughter to ensure it was the right More

by hamhappy22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

RBM of Alpharetta responded

Thank you, hamhappy22! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Gwen could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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