Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership
View Awards

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,780 reviews

December 09, 2021

Wonderful and friendly service…thank you! Mark Higgs was very professional………… We will come back the next time we need a vehicle More

by alconprint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Ramona Razavi, Elisabeth Sexton, Kim Cates, Mark Higgs
Report | Print
Dec 10, 2021 -

RBM of Alpharetta responded

Hello! Thank you for your business and the wonderful review! We are so glad to hear that Mark took excellent care of you during your visit! Congrats on your new vehicle and we look forward to seeing you again! Sincerely, RBM of Alpharetta

December 07, 2021

It is a great experience to work with David. This is our 5th car, knowledge and service of your dealership are exceptional, More

by ricky.lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Report | Print
Dec 08, 2021 -

RBM of Alpharetta responded

Thank you so much for taking the time to share your experience with us! We really appreciate it. We are delighted to hear that David has always taken excellent care of you during your visits. Happy driving! Sincerely, RBM of Alpharetta

December 05, 2021

My experience with Vadim was excellent! He was very courteous, knowledgeable and attentive. I would highly recommend Vadim to any of my friends. Great experience! More

by Candace S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

RBM of Alpharetta responded

Hey, Candace! Thank you for taking time to share your experience with us. We are so glad to hear that Vadim provided you with such a wonderful experience! Your 100% satisfaction is our priority! Sincerely, RBM of Alpharetta

December 04, 2021

Traded a car for an SUV! Jeff Twiggs was a very awesome salesman!! Very easy an pleasant experience! Highly recommend!! More

by carol.albertson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Report | Print
Dec 06, 2021 -

RBM of Alpharetta responded

Thank you so much, Carol! We really appreciate the wonderful review and we are so glad that Jeff took excellent care of you during your visit! Enjoy your new vehicle! Happy driving, RBM of Alpharetta

December 04, 2021

I was sold a new vehicle with 400+ miles and recorded at 101 miles. Unacceptable More

by rbrinson12
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Twiggs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

RBM of Alpharetta responded

Hi Robert - After reviewing the paperwork for your purchase of the 2021 C300, we found the documented mileage on the deal jacket and Odometer Disclosure Statement to be consistent, stating your vehicle had '100 miles' at the time of sale. You had the opportunity to review and sign the statement acknowledging the information to be true, which you did. It's now unclear why you feel 400 miles were on the vehicle. If there is anything we can do to clear things up, please don't hesitate to give us a call 678-637-2333. We appreciate you taking the time to write a review and wish you all the best in your new Mercedes-Benz!

Dec 16, 2021 -

rbrinson12 responded

That is an impossibility because I work from home and due to COVID-19 my activities have been-limited to grocery store, doctors visit and home. And, for 2.5 - 3 weeks after I bought the car I went on average, maybe 8 miles a day. That is how I know! If you’re taking numbers off a piece if paper it only means there could be “human error”. To imply that I don’t know how many miles I have put on this car is insulting! You have lost a (would be) loyal customer (times the number of people I can convince to not buy from you) over 400 miles. Hope it is worth it!

December 04, 2021

Vadim reached out to me regarding a 2018 Honda accord inquired about. Even though I made another purchase from a different dealer. I appreciate Vadims prompt response to my inquiry More

by Justin W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 03, 2021

This was the best experience I’ve ever had buying a car. Sid listened to everything I was looking for in a new car and he delivered! He found exactly what I was looking for and I couldn’t be happier! The en More

by Lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton, Roberto Manzur
Report | Print
Dec 03, 2021 -

RBM of Alpharetta responded

Thank you, Lauren for the wonderful review! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Sid and the whole team at RBM of Alpharetta took excellent care of you during your visit! Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Congratulations on your new car! Happy driving, RBM of Alpharetta

December 03, 2021

They are always very helpful and Steve Byrd always tries to do what I need him to More

by Higgyb54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
Dec 03, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Steve provided you with the high quality service you deserve! We wish you all the best! Sincerely, RBM of Alpharetta

December 02, 2021

I feel they are always fair and do not do unnecessary work just to increase the invoice More

by karenjmiles45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Report | Print
December 02, 2021

Very good and informative about the products. Informative and courteous. Rich delivered the products and oversaw the project. More

by ktalentino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Rich Alder
Report | Print
Dec 03, 2021 -

RBM of Alpharetta responded

Thank you for the kind review! We are so glad that Rich took such wonderful care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

1
...
165
166
167
...
578