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RBM of Alpharetta

Alpharetta, GA

5.0
5,787 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,787 reviews

June 17, 2021

We just purchased our 3rd Mercedes from RBM of alpharetta, thanks to Andy.. for always being efficient, well tuned to our needs and his sound knowledge about Mercedes Benz all the three times! More

by Dasricha17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jun 18, 2021 -

RBM of Alpharetta responded

Hello Dasricha17! Thank you for your loyalty and business! We hope that Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

June 17, 2021

We have bought 2 cars from Jeff Twiggs at this dealership. He is so friendly, honest and enthusiastic whenever we deal with him. We are more than pleased and wouldn’t hesitate to refer friends and More

by linda.pieniniemi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jun 18, 2021 -

RBM of Alpharetta responded

Hello linda.pieniniemi! Thank you for your continued loyalty and business! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us and look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

June 16, 2021

Vadim helped me buy my dream car(A220). The whole process was pretty clear and easy. I am glad to meet vadim at RBM OF ALPHARETTA. Thanks for the umbrella. More

by akhiltalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

RBM of Alpharetta responded

Thank you, akhiltalla! We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Sincerely, RBM of Alpharetta

June 16, 2021

John is special kind dealer. Slowly speaking English for me, and didn’t ignore me despite my figure is poor. Nobody approach to me when I visit there first time, but John came to me and show my car. Appreci More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer, Roberto Manzur
Jun 16, 2021 -

RBM of Alpharetta responded

Thank you, Tony! We really appreciate your feedback and the kind words and we thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 15, 2021

First time at Mercedes and Andy was very helpful. My daughter loved the car and said she would be working to pay me back. Can’t get much better than that More

by Happyubi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jun 15, 2021 -

RBM of Alpharetta responded

Thank you very much Happyubi! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Andy could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

June 15, 2021

What a great experience purchasing from Dan Berry at RBM Alpharetta. So informative and professional-easiest car purchase ever. The entire staff is incredible and our new GLC 300 drives like a dream. Highly More

by kvh2467
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

RBM of Alpharetta responded

Thank you, kvh2467, for the kind words about RBM of Alpharetta! We're delighted to hear that Dan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLC 300, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Best wishes, RBM of Alpharetta

June 15, 2021

The customer experience was really the best. Gwen Moss went far and beyond to accommodates our needs. She updated us via text messages, and phone calls on the various stages in the process. We even went h More

by Naa Shika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

RBM of Alpharetta responded

Thank you very much Naa Shika! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Gwen could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

June 14, 2021

Gwen was great. We didn't feel rushed. She is trustworthy. She listed to our needs and made the whole process quick and painless. She worked after her working hours to accommodate our needs and p More

by Lena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

RBM of Alpharetta responded

Thank you, Lena! We really appreciate the kind words and thank you for your business. We're delighted to hear that Gwen could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We look forward to seeing you again soon and Happy driving! Sincerely, RBM of Alpharetta

June 14, 2021

John was great. He did not have the typical car salesmen vibe and that was awesome. He was there to help with your wants and needs and nothing more. Very responsive! I’d recommend John to anyone. More

by colbiegaddis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
Jun 15, 2021 -

RBM of Alpharetta responded

Hello, colbiegaddis! We are so glad to hear that John was able to provide you with an excellent buying experience on your new vehicle. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

June 13, 2021

Dan helped place me in the perfect vehicle! He was knowledgeable, thorough and a pleasure to work with. Elisabeth also reviewed the cars features with me and answered all my questions - this is so muc More

by aboehm0507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

RBM of Alpharetta responded

Thank you, aboehm0507. We really appreciate the kind words and thank you for your business. We're delighted to hear that Dan and Elisabeth and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Best wishes, RBM of Alpharetta

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