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RBM of Alpharetta

Alpharetta, GA

5.0
5,812 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,812 reviews

July 06, 2021

We had a great experience w Andy Sayers on both our trade-in and purchase. Great to work with plus we were in and out in under 2 hours. More

by Gharwoodrealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Jul 07, 2021 -

RBM of Alpharetta responded

Thank you, Gharwoodrealtor, for the wonderful review! We are pleased to hear that Andy took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 04, 2021

We have been looking for this particular type truck for several months. When it appeared on- line I called the dealership to speak to a “live person” not just internet verbiage ! John Sauer was the “live More

by Jstiefel2@aol.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jul 05, 2021 -

RBM of Alpharetta responded

Thank you, Jstiefel2@aol.com, for the wonderful review! We are pleased to hear that John took excellent care of you on your visit. Thank you for taking the time to share your experience with us. Congratulations on your new car, and we look forward to seeing you again in the future. Sincerely, RBM of Alpharetta

July 04, 2021

It is always well appointed. Attention to details in all areas I've seen and have occupied. Every one is friendly and courteous and at ease. More

by esmackall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

RBM of Alpharetta responded

Thank you, esmackall, for the kind words. We are thankful for your business, and we hope to see you again soon! Happy driving, RBM of Alpharetta

July 03, 2021

Andy was so easy to work with, very professional and courteous! Absolutely no pressure to buy, a very likeable guy who made our experience such a pleasant one! Everyone we encountered at RBM was terrifi More

by S.glenn.farris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Roberto Manzur
Jul 05, 2021 -

RBM of Alpharetta responded

Thank you S.glann.farris! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andy, Alivia and Roberto could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 03, 2021

It’s always a great experience when I bring my car to RBM of Alpharetta for service. My service advisor Steve Byrd is the best! Steve is professional, knowledgeable, and always patient with my questions an More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 05, 2021 -

RBM of Alpharetta responded

Hello, Stella! We are thrilled to hear that Steve could provide you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 03, 2021

Professional, courteous, knowledgeable team. Great communication throughout the entire processs. I would recommend to others. Jeff Twiggs provided A1 service. Exactly the car I wanted. More

by SanForrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

RBM of Alpharetta responded

Thank you for your kind words and business! We hope that Jeff and the rest of our dealership can continue to delight you in the future. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

July 03, 2021

Very professional. Made my purchase seamless. Sid was easy to work with! More

by Angela H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Jul 05, 2021 -

RBM of Alpharetta responded

Thank you Angela H.! We are so glad to hear that you enjoyed your buying experience with Sid. Thank you for taking the time to share your thoughts with us. Happy driving, RBM of Alpharetta

July 02, 2021

Amazing service!!!! Salesman was on top of everything I needed. Very happy with my purchase and will refer my family and friends to Jeff Twiggs!!! More

by lswwolfe02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jul 02, 2021 -

RBM of Alpharetta responded

Hello, lswwolfe02! We are so glad to hear that Jeff was able to provide you with an excellent buying experience. Thank you for your referrals. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

July 01, 2021

I would recommend Mark Higgs from RBM Alpharetta all day More

by Fhuntor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Jul 02, 2021 -

RBM of Alpharetta responded

Hello, Fhuntor! We are so glad to hear that Mark was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

July 01, 2021

Upon entering RBM of Alpharetta I was greeted by Chad at the front desk. Chad was very polite and professional, and guided me to my salesman Mark Higgs who was the absolute best! I’m a first time Mercedes O More

by Marcia Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Alivia Ayres, Mark Higgs, Chad Boling
Jul 02, 2021 -

RBM of Alpharetta responded

Thank you very much Marcia Williams ! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Chad, Alivia, Mark, and Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We look forward to seeing you again soon! Sincerely, RBM of Alpharetta

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