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RBM of Alpharetta
Alpharetta, GA
5,810 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,810 reviews
May 29, 2021
The Best experience I have ever had buying a vehicle and I own 5. Andy Sayers was amazing. Chad was excellent demonstrating the vehicle. The AMG 43 is awesome!!! I own 5. Andy Sayers was amazing. Chad was excellent demonstrating the vehicle. The AMG 43 is awesome!!! More
by Bryanshaw1868
Employees Worked With
Andy Sayers
May 29, 2021
Had a wonderful experience working with John. He made the car buying process easy and smooth. Will definitely recommend to my friends and family to buy from RBM. car buying process easy and smooth. Will definitely recommend to my friends and family to buy from RBM. More
by Abby
Employees Worked With
John Sauer
May 28, 2021
Look for Andy.. he is awesome.. He goes the extra mile to help.. Htalked me through the car.. gave a convincing point why I should buy this vehicle help.. Htalked me through the car.. gave a convincing point why I should buy this vehicle More
by Mmosindi
Employees Worked With
Andy Sayers
May 27, 2021
I can't say enough great things about Bill Favini and RBM of Alpharetta. This is third car I've gotten from Bill and the experience is always the best. The other staff I met were helpful and courteous. Bill of Alpharetta. This is third car I've gotten from Bill and the experience is always the best. The other staff I met were helpful and courteous. Bill makes sure the car you buy, new or pre-owned, is impeccable and answers any questions you have. Love doing business there and with Bill. More
by anndorsey
May 27, 2021
Wonderful customer service and overall just a very friendly and comfortable attitude. Was completely honest about any information and always gave a direct lead towards what we were looking for versus friendly and comfortable attitude. Was completely honest about any information and always gave a direct lead towards what we were looking for versus just trying to get a sale in. Definitely will recommend to all family and friends. More
by Khansofwan1
Employees Worked With
John Sauer
May 27, 2021
Great service and really smooth buying experience. Very informative on the details of the car. Showed good flexibility to work with . Overall a really good experience informative on the details of the car. Showed good flexibility to work with . Overall a really good experience More
by Amitabhpm
Employees Worked With
Andy Sayers, Chad Boling
May 27, 2021
I purchased a certified Pre-owned Mercedes from Andy Sayers and was completely satisfied with his professionalism. Now I have been back for routine maintenance a couple of times and was fortunately luck Sayers and was completely satisfied with his professionalism. Now I have been back for routine maintenance a couple of times and was fortunately lucky to have Andrei Bucatari as my service advisor. He is very knowledgeable, honest and friendly. Andrei has gone out of his way to make my service pleasant and smooth. I highly recommend him for all your service needs. More
by flashpayne
May 26, 2021
Vadim was absolutely wonderful to work with! I found my car online and immediately got a call from Vadim after inquiring about it from Florida. I couldn't make it to Atlanta until the next week but Vadim h car online and immediately got a call from Vadim after inquiring about it from Florida. I couldn't make it to Atlanta until the next week but Vadim helped me secure the car until I got to the dealership. He kept in contact through the week and when we got there had the car ready to show and drive and I fell in love with it and purchased it that day. I couldn't have asked for a better salesman and dealership to work with. Everyone was so nice and welcoming! It was absolutely the best experience I've ever had buying a vehicle! I will definitely work with the Vadim and RBM in the future! I couldn't be more pleased with my Mercedes, the service, the dealership and the experience in general. Thank you Vadim and RBM you guys are awesome! More
by triciatx15
May 26, 2021
Mark Higgs is a professional,knowledgeable, friendly , caring sales person who know your needs By asking the right question his service is exceptional and I will definitely be coming back to him for my ne caring sales person who know your needs By asking the right question his service is exceptional and I will definitely be coming back to him for my next car . Thank you for your kindness More
by Vivcar1
Employees Worked With
Mark Higgs
May 25, 2021
Andy and the whole team were wonderful today. I feel like I got a fair deal and the experience was seamless. I highly recommend RBM of ALPHARETTA! Thanks again Dr. Brad Brunet I got a fair deal and the experience was seamless. I highly recommend RBM of ALPHARETTA! Thanks again Dr. Brad Brunet More
by aodocs
